Customer Complaints & Service Coordinator (Hybrid) in Hemel Hempstead

Customer Complaints & Service Coordinator (Hybrid) in Hemel Hempstead

Hemel Hempstead Full-Time No working from home possible
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Hightown Housing Association in Hemel Hempstead is seeking a Complaints Assistant to support the Complaints & Resolution Manager. You will handle customer calls, acknowledge complaints in writing, manage the complaints log, and input data to keep records accurate.

This full-time hybrid role pays £28,719 per annum, with 33 days’ leave, a workplace pension, life assurance, on-site gym access and staff discounts.

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Customer Complaints & Service Coordinator (Hybrid) in Hemel Hempstead employer: Hightown Housing Association

Hightown is an exceptional employer dedicated to making a meaningful impact in the community by providing safe and high-quality homes. With a strong focus on professional development, competitive salaries, and a supportive hybrid working environment, we empower our employees to thrive while delivering outstanding services. Join us to lead transformative initiatives in property operations and be part of a collaborative culture that values innovation and customer satisfaction.

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Contact Details:

Hightown Housing Association Recruitment Team