At a Glance
- Tasks: Support residents in overcoming financial challenges and maintaining their homes.
- Company: Hightown Housing Association, dedicated to helping people thrive.
- Benefits: 33 days annual leave, performance bonuses, gym access, and ongoing training.
- Other info: Join a caring organisation with a commitment to community support.
- Why this job: Make a real difference in people's lives by improving their financial wellbeing.
- Qualifications: Knowledge of welfare benefits and financial inclusion best practices required.
The predicted salary is between 25650 - 31350 £ per year.
- Financial
- Inclusion
- Officer
Hours: Monday to Friday, 9:00am to 5:00pm (1-hour unpaid lunch break) Fixed Term Contract - Until 09/08/2027 At Hightown Housing Association, we believe everyone should have a home and the support they need to thrive.
As a charitable housing association managing more than 9,000 homes across Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire, we are committed to helping people build stable and fulfilling futures.
We are looking for a passionate and knowledgeable Financial Inclusion Officer to join our Housing team on a fixed term contract.
This is an exciting opportunity for someone with expertise in welfare benefits, financial inclusion and tenancy sustainment who wants to help people maximise their income, improve financial wellbeing and maintain successful tenancies.
As our Financial Inclusion Officer, you will deliver a professional, customer-focused service that supports residents to overcome financial challenges and sustain their homes.
You will work directly with customers, helping them access benefits, reduce financial hardship, improve budgeting skills and access wider support services.
You will play a key role in preventing tenancy breakdown, homelessness and financial exclusion while helping to maximise rental income and positive outcomes for our residents.
Helping customers claim their full entitlement to benefits and other financial assistance.
Supporting residents with budgeting, debt management, fuel poverty and financial hardship issues.
Carrying out financial assessments and tenancy risk assessments.
Assisting customers with benefits appeals, mandatory reconsiderations and discretionary housing payment applications.
Conducting home visits and delivering practical financial support.
Working closely with local authorities, Department for Work and Pensions teams, support agencies and other partners.
Providing guidance to colleagues and sharing expertise on welfare benefits and financial inclusion.
Knowledge of Housing Benefit, Universal Credit, Department for Work and Pensions benefits, welfare reform and financial inclusion best practice.
Full UK Driving licence When you join Hightown, you become part of an organisation that genuinely cares about its people and the communities we serve. 33 days annual leave including Bank Holidays, increasing with length of service Annual performance-based bonus Monthly attendance bonus On-site gym access Ongoing training and development opportunities Apply now and help us create positive outcomes for our residents and communities.
All appointments are subject to satisfactory right to work, DBS, reference and medical clearances.
We are an Equal Opportunities and Disability Confident Employer.
Finance Officer-Financial Accounts employer: Hightown Housing Association
As a Scheme Manager, you will be part of a compassionate and dedicated team that prioritises the well-being of adults with learning disabilities. Our organisation fosters a supportive work culture, offering continuous professional development and training opportunities to help you grow in your career. Located in a vibrant community, we provide a rewarding environment where your contributions make a real difference in the lives of those we serve.
Contact Details:
Hightown Housing Association Recruitment Team
