At a Glance
- Tasks: Provide top-notch IT support via phone, email, and tickets while managing user accounts.
- Company: Hightown Housing Association, a community-focused organisation in Hemel Hempstead.
- Benefits: Generous annual leave, workplace pension, bonuses, and a competitive salary.
- Other info: Full-time role with a 35-hour work week and great career development opportunities.
- Why this job: Join a supportive team and make a difference in people's tech experiences.
- Qualifications: Customer service skills and a passion for technology are essential.
The predicted salary is between 28719 - 28719 £ per year.
Hightown Housing Association in Hemel Hempstead is seeking an IT Service Delivery Analyst to deliver high-quality first-line IT support across phone, email, and tickets.
You will handle incidents, manage user accounts, and assist with system upgrades, while promoting a proactive, customer-focused approach.
The role is full-time (35 hours/week), 9am-5pm, offering a salary of 28,719 per annum, generous annual leave, and a range of benefits including a workplace pension and bonuses.
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IT Service Desk Analyst — Customer‑Focused Tech Support in England employer: Hightown Housing Association
As a Scheme Manager, you will be part of a compassionate and dedicated team that prioritises the well-being of adults with learning disabilities. Our organisation fosters a supportive work culture, offering continuous professional development and training opportunities to help you grow in your career. Located in a vibrant community, we provide a rewarding environment where your contributions make a real difference in the lives of those we serve.
Contact Details:
Hightown Housing Association Recruitment Team
