At a Glance
- Tasks: Provide expert support on employee relations and coach managers in effective people management.
- Company: Join Hightown, a caring housing association focused on empowering colleagues.
- Benefits: Enjoy 33 days annual leave, performance bonuses, and ongoing training opportunities.
- Other info: Flexible role with a supportive HR team and excellent career growth potential.
- Why this job: Make a real impact by shaping effective people management across the organisation.
- Qualifications: Experience in HR advice with strong coaching and collaboration skills.
The predicted salary is between 30000 - 40000 £ per year.
The Employee Relations Advisor role provides expert, proactive support to managers across the organisation on a wide range of employee relations matters. You will coach and guide managers to confidently handle people issues, ensure cases are managed consistently and fairly, and contribute to the development of HR policies and best-practice approaches. The role offers variety, flexibility, and the opportunity to play a key role in shaping how effective people management is delivered across Hightown.
As our Employee Relations Advisor, you will play a key role in delivering a high-quality, customer-focused ER service across the organisation.
Responsibilities- Provide clear, practical advice to managers on a wide range of ER issues including sickness absence, performance, probation, and flexible working and casework.
- Build strong, trusted relationships with managers by coaching, guiding and developing their confidence in people management.
- Support the organisation through formal and informal ER processes, including drafting documentation, reviewing reports, and advising on best practice.
- Assist with policy development and updates, ensuring our HR documents remain legally compliant and aligned with best practice.
- Lead or support HR project workstreams and continuous improvement initiatives.
- Manage accurate case records and ER workflows in our HR system.
- Advise on OH referrals, reasonable adjustments and wellbeing support to ensure colleagues are appropriately supported at work.
This is a varied role where no two days are the same. You will have the autonomy to manage your own workload within deadlines, while being supported by a knowledgeable and approachable HR team.
About you- Experienced in providing HR advice, ideally with a focus on employee relations.
- Able to confidently coach and influence managers at all levels.
- Highly organised, with the ability to manage multiple cases and competing priorities.
- Strong collaboration skills – clear, compassionate and professional.
- Detail-focused, ensuring accurate documentation and high-quality work.
- Positive, proactive and solution-focused.
- Committed to Hightown’s Values.
- A driving licence is a bonus but not essential.
When you join us, you become part of a housing association that genuinely cares about people and empowers colleagues to grow, develop and succeed. As well as working in an organisation guided by values that shape everything we do, you will benefit from:
- 33 days annual leave, including bank holidays (rising with service).
- Annual performance-based bonus.
- Monthly attendance bonus.
- Regular salary and cost-of-living reviews.
- Life assurance (three times your annual salary).
- Blue Light Card – access to discounts from local and national retailers.
- Ongoing training and development opportunities to help you progress.
If you are passionate about providing high-quality HR advice, building strong relationships and helping managers create great workplaces, we would love to hear from you.
Employee Relations Advisor employer: Hightown Housing Association
Hightown is an exceptional employer located in Hemel Hempstead, offering a supportive and empowering work culture that prioritises employee growth and development. With generous benefits such as 33 days of annual leave, performance-based bonuses, and ongoing training opportunities, Hightown fosters a collaborative environment where you can thrive while making a meaningful impact on people's lives.
Contact Details:
Hightown Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Employee Relations Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or through professional groups. We all know someone who knows someone, and a personal introduction can make all the difference in landing that interview.
✨Tip Number 2
Prepare for those interviews by researching the company culture and values. At StudySmarter, we believe that understanding what makes Hightown tick will help you tailor your responses and show them you're the perfect fit!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We suggest using the STAR method (Situation, Task, Action, Result) to structure your responses. This way, you’ll showcase your experience effectively!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. At StudySmarter, we know that showing appreciation can set you apart from other candidates.
We think you need these skills to ace Employee Relations Advisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Employee Relations Advisor role. Highlight your experience in HR and employee relations, and show how your skills align with what we’re looking for at Hightown.
Showcase Your Coaching Skills:Since this role involves coaching managers, share specific examples of how you've successfully guided others in handling people issues. We want to see your ability to build strong relationships and influence positively!
Be Detail-Oriented:Pay attention to the details in your application. Ensure your documentation is accurate and well-organised, as this reflects the high-quality work we value at StudySmarter and Hightown.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Hightown Housing Association
✨Know Your Employee Relations Stuff
Make sure you brush up on key employee relations topics like sickness absence, performance management, and flexible working. Being able to discuss these confidently will show that you're not just familiar with the role but also ready to provide practical advice to managers.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or influenced managers in the past. This could be through specific situations where your guidance led to improved outcomes. Highlighting your ability to build strong relationships will resonate well with the interviewers.
✨Be Detail-Oriented
Since this role involves managing accurate case records and documentation, be ready to discuss how you ensure high-quality work. Bring up any systems or processes you’ve used to maintain accuracy and compliance in your previous roles.
✨Emphasise Your Problem-Solving Mindset
The job requires a proactive and solution-focused approach. Think of instances where you’ve tackled challenges in employee relations or HR projects. Sharing these stories will demonstrate your commitment to continuous improvement and your ability to handle varied situations.
