Rent Recovery Administrator – Customer Support

Rent Recovery Administrator – Customer Support

Full-Time On-site
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Hightown Housing Association Ltd is seeking an Income Recovery Administrator for a 12-month fixed term contract. You will support the Income Recovery team, helping to minimise rent arrears and maintain accurate tenant accounts, acting as the first point of contact for customer enquiries.

You will process payments, update records and liaise with Housing Benefit and Universal Credit processes to sustain tenancies and ensure efficient income collection. Strong numeracy and IT skills are essential.

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Rent Recovery Administrator – Customer Support employer: Hightown Housing Association Ltd

Hightown is an exceptional employer that values its employees by offering a competitive salary of Β£41,799 per annum, along with generous benefits such as 33 days of annual leave and ongoing training opportunities. Located in Hemel Hempstead, our supportive work culture fosters personal growth and encourages a commitment to delivering high-quality services that make a real difference in the lives of residents.

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Contact Details:

Hightown Housing Association Ltd Recruitment Team