Job Description
Are you an experienced care or supported housing leader ready to oversee and improve multiple services? Hightown Housing Association is looking for a Care & Supported Housing Operations Manager to lead dispersed services across areas such as supported living, registered care, mental health, learning disabilities and homelessness support.
Why this role stands out
- Lead and develop several vital community-based services
- Manage and mentor Scheme and Service Managers
- Drive quality, compliance and service improvement
- Build strong commissioner and stakeholder relationships
- Support new-service development and tender activity
The role
You will oversee safe, person-centred and high-quality services, ensuring strong CQC, safeguarding, health and safety and contractual compliance. You will lead teams, monitor KPIs and budgets, manage referrals and placements, and support effective housing management, including voids, arrears and tenancies where required.
What you'll need
- Experience managing supported housing, supported living or registered care
- Multi-site or dispersed-team management experience
- Strong CQC, safeguarding and quality-audit knowledge
- Experience with budgets, rotas and staff performance
- Confidence working with commissioners and external agencies
- Level 5 Health & Social Care qualification, or willingness to work towards it
- Driving licence, own vehicle and flexibility for on-call duties
Why work with Leaders in Care?
- A specialist consultant who understands the social care market
- Support throughout the full recruitment process
- Access to exclusive roles across care and supported housing
- Straightforward, honest advice at every stage
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Care & Supported Housing Operations Manager in Cromer employer: Hightown Housing Association Ltd
Hightown is an exceptional employer that values its employees by offering a competitive salary of £41,799 per annum, along with generous benefits such as 33 days of annual leave and ongoing training opportunities. Located in Hemel Hempstead, our supportive work culture fosters personal growth and encourages a commitment to delivering high-quality services that make a real difference in the lives of residents.
Contact Details:
Hightown Housing Association Ltd Recruitment Team
