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- Tasks: Lead investigations into anti-social behaviour, supporting victims and ensuring compliance with policies.
- Company: Hightown is a charitable housing association dedicated to providing homes and support in the community.
- Benefits: Enjoy 33 days annual leave, a monthly bonus, discounts, and a well-equipped gym.
- Why this job: Make a real impact in your community while developing professionally in a supportive environment.
- Qualifications: A driving licence and access to a vehicle are essential; experience in social work is a plus.
- Other info: Join us for an interview on 2nd April 2025; apply early as we shortlist continuously.
The predicted salary is between 31231 - 46546 £ per year.
Our fantastic Housing department has an opening for an Anti-Social Behaviour Officer providing a responsive and customer focused service in relation to the management of ASB to Hightown’s residents in rented accommodation, keeping up to date with legislation, regulatory requirements and best practice in this area.
The ASB Officer will work alongside Housing Officers in response to ASB reports, taking the lead on investigating, gathering evidence and resolving ASB reports ensuring that internal policies and procedures are complied with and offering appropriate advice and assistance.
Key Responsibilities- To undertake victim and perpetrator risk assessments, ensuring that vulnerable residents are identified and have appropriate support in place.
- To effectively investigate and manage serious cases of ASB and prepare for legal action where necessary.
- To ensure that cases have been fully investigated following Hightown's policies and procedures.
- To provide guidance to victims and witnesses through the legal process as a named contact including updating complainants and victims as to developments of cases.
- To liaise with and provide supporting evidence to the police and local authorities in applications for Closure Orders.
As part of your lead role, you will be expected to keep up to date with legislation, regulatory requirements and best practice in your key area as well as providing guidance to other team members when needed. Due to the nature of the role, you must have a driving licence and access to a vehicle for work purposes.
About Us
Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housing and support. We currently manage over 9,000 homes and employ over 1100 Permanent and Bank staff in our Care and Supported Housing Schemes and from our head office in Hemel Hempstead. We have an annual turnover of £121 million and a development programme that will deliver over 350 new affordable homes each year.
- 33 days of annual leave including Bank Holidays, rising to 35 days with service
- £39,039 pa for 35 hours a week contract
- Monthly attendance bonus
- Ongoing professional development and support to deliver outstanding support
- Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas
- Workplace pension scheme and life assurance of three times your annual salary
- Employee support and health & wellbeing services
- Well-equipped on-site gym
If you are interested in joining our friendly team, please apply below. Interview Date: 2nd April 2025. We are an Equal Opportunities & Disability Confident Employer. Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.
Anti-Social Behaviour Officer employer: Hightown Housing Association Limited
Contact Detail:
Hightown Housing Association Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Anti-Social Behaviour Officer
✨Tip Number 1
Familiarise yourself with the latest legislation and best practices related to anti-social behaviour (ASB). This knowledge will not only help you in interviews but also demonstrate your commitment to the role and understanding of the challenges faced by residents.
✨Tip Number 2
Network with professionals already working in housing or community safety roles. Attend local events or join online forums where you can connect with others in the field. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for situational interview questions by thinking about how you would handle specific ASB scenarios. Consider examples from your past experiences that showcase your problem-solving skills and ability to support vulnerable individuals.
✨Tip Number 4
Showcase your communication skills during the interview process. As an ASB Officer, you'll need to liaise with various stakeholders, so practice articulating your thoughts clearly and confidently, especially when discussing sensitive topics.
We think you need these skills to ace Anti-Social Behaviour Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Anti-Social Behaviour Officer position. Tailor your application to highlight relevant experience and skills that align with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in managing anti-social behaviour cases, conducting risk assessments, or working with vulnerable populations. Use specific examples to demonstrate your capabilities.
Showcase Your Knowledge: Mention your understanding of current legislation and best practices related to anti-social behaviour. This will show that you are proactive and knowledgeable about the field, which is crucial for this role.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the organisation. Mention why you want to work for Hightown and how you can contribute to their mission.
How to prepare for a job interview at Hightown Housing Association Limited
✨Know Your Legislation
Familiarise yourself with the current legislation and best practices related to anti-social behaviour. Being able to discuss relevant laws and how they apply to the role will demonstrate your commitment and knowledge in this area.
✨Showcase Your Investigative Skills
Prepare examples of past experiences where you successfully investigated and resolved issues. Highlight your ability to gather evidence, conduct risk assessments, and manage cases effectively, as these are key responsibilities of the role.
✨Emphasise Communication Skills
As an Anti-Social Behaviour Officer, you'll need to liaise with various stakeholders, including victims, witnesses, and local authorities. Be ready to discuss how you communicate complex information clearly and supportively, especially during sensitive situations.
✨Demonstrate Empathy and Support
This role involves working closely with vulnerable residents. Share examples that showcase your ability to provide guidance and support to individuals in distress, ensuring they feel heard and understood throughout the process.
