At a Glance
- Tasks: Join us as a backend engineer to enhance our innovative Customer Studio product.
- Company: Hightouch empowers businesses to leverage their data for growth and personalisation.
- Benefits: Enjoy a remote-first work culture with competitive salaries and opportunities for growth.
- Other info: This is a senior role focused on potential and impact rather than years of experience.
- Why this job: Make a real impact in a fast-paced environment while working on cutting-edge AI technology.
- Qualifications: Strong backend engineering skills, experience with distributed systems, and a passion for product development.
The predicted salary is between 135000 - 225000 £ per year.
Software Engineer, Customer Studio Backend
Remote (North America)
About Hightouch
Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth.
We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further, allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions.
Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness.
About the Role
Building upon Reverse ETL’s ability to use SQL to sync to any SaaS tool, Customer Studio is Hightouch’s second major product that provides a purpose-built no-code suite of features that enables anyone to activate data directly from their warehouse.
We’re looking to add a product-minded backend engineer to the team. The ideal candidate will be comfortable diving deep into backend and distributed systems and think holistically about architecture, scalability, maintainability, and reliability.
Some of the problems we’ll be working on include:
- Data Warehouse Performance: We’re consistently pushing the limits of what data warehouses can handle in terms of speed, performance, and interactivity.
- Analytics and Experimentation: How can Hightouch help customers build segments and decide what data they want to sync?
- Real-time Audience Syncing: Our users are always interested in faster syncing and fresher data.
- Generative AI: We’re continuously working on making the user experience of acting on data more seamless.
We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. The salary range for this position is $180,000 - $320,000 USD per year.
Interview Process
Our interview process focuses on evaluating fit for the most important dimensions of the role: product sense, ability to architect backend and distributed systems, and alignment with Hightouch’s values.
- Recruiter Screen [30m]: Introductory call with our recruiting team.
- System Design Screen [45m]: Designing a data processing feature end-to-end.
- Hiring Manager Interview [30m]: Chat with hiring manager about past experiences and future operating preferences.
- System Design Interview [90m]: Work with the interviewer to architect a system at a conceptual level.
Software Engineer, Customer Studio Backend employer: HighTouch
Hightouch is an exceptional employer that champions a remote-first culture, allowing you to work from anywhere in North America while making a significant impact on customer data activation. With a strong focus on employee growth and a collaborative environment, Hightouch encourages innovation and values diverse perspectives, ensuring that every team member can thrive and contribute meaningfully to our pioneering products. Join us to be part of a compassionate team that prioritises both personal and professional development, all while enjoying competitive compensation and the flexibility of remote work.
StudySmarter Expert Advice🤫
We think this is how you could land Software Engineer, Customer Studio Backend
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at HighTouch or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to HighTouch.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like HighTouch.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like HighTouch that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Software Engineer, Customer Studio Backend
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at HighTouch.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at HighTouch and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at HighTouch
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If HighTouch uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
