Sales Enablement & Onboarding Lead (EMEA) London, England, United Kingdom
Sales Enablement & Onboarding Lead (EMEA) London, England, United Kingdom

Sales Enablement & Onboarding Lead (EMEA) London, England, United Kingdom

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead sales enablement and onboarding for EMEA, coaching teams to win complex deals.
  • Company: Hightouch empowers businesses to leverage their data for personalised customer experiences.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and remote work options.
  • Why this job: Make a direct impact on sales performance while working in a supportive, innovative culture.
  • Qualifications: 3-5 years in sales enablement within B2B SaaS; strong coaching and training skills required.
  • Other info: Join a rapidly growing company valued at $1.2B, backed by top investors.

The predicted salary is between 48000 - 72000 £ per year.

London, England, United Kingdom

About Hightouch

Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth.

We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further, allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization.

Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.

What else? We’re based in San Francisco but have team members all over the world. Our Series C put us at a $1.2B valuation, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.

About The Role

We\’re seeking a Sales Enablement & Onboarding Lead to join our London team and drive sales excellence across EMEA markets. This London based role will work with technical and non-technical front line sellers to build the skills and confidence needed to win complex deals.

You\’ll be responsible for hands-on coaching, delivering structured onboarding programs, and adapting our global enablement frameworks for regional market dynamics. The ideal candidate brings 3-5 years of B2B SaaS enablement experience, knowledge of the data, CDP, or martech ecosystem, and a proven track record of improving sales performance through individual coaching and program delivery. This is an opportunity to make a direct impact on how we compete and win while building scalable enablement programs that support our rapid growth.

Key Responsibilities

Program Execution & Delivery

  • Execute onboarding programs for technical and non technical new hires using structured 30-60-90 day frameworks with clear competency milestones
  • Deliver live training sessions including weekly enablements, workshops, product deep-dives, competitive positioning, and demo certifications
  • Facilitate ongoing learning through regular skills sessions, quarterly business reviews, and certifications

Individual Coaching & Development

  • 1:1 coaching programs with quota-carrying reps to improve discovery, demo, value selling, and closing skills
  • Skills gap assessment identifying individual development needs and creating targeted improvement plans
  • Performance tracking monitoring individual progress through onboarding milestones and ongoing competency development
  • Market adaptation of global frameworks for regional competitive dynamics, cultural considerations, and buying behaviors
  • Industry-specific content development for key verticals (retail, B2B SaaS, fintech) relevant to your region

Content Creation & Optimization

  • Training material development adapting frameworks into actionable training content and job aids
  • Competitive intelligence keeping battlecards and objection handling current with regional competitive landscape
  • Resource management ensuring sales teams have easy access to enablement content through our sales enablement platform

Required Qualifications

Experience & Background

  • 3-5 years in sales enablement, sales training, or related role within B2B SaaS or technology companies
  • Proven track record of delivering training programs that drive measurable improvements in sales performance
  • Individual coaching experience working directly with quota-carrying sales representatives
  • Regional market knowledge with understanding of local competitive dynamics and customer buying behaviors
  • Ecosystem Knowledge in at least one of the following: data activation, customer data platforms, martech stack, or adtech ecosystem
  • Experience with modern sales methodologies (MEDDIC, Challenger Sale, Command of the Message preferred)
  • Must be able to commute to our London office twice a week

Core Competencies

  • Exceptional facilitation skills with ability to lead engaging virtual and in-person training sessions for diverse audiences
  • Strong coaching abilities providing constructive feedback and developmental guidance to sales professionals
  • Content creation expertise transforming strategic concepts into practical, actionable training materials
  • Project management skills managing multiple concurrent programs while maintaining quality and meeting deadlines
  • Data-driven mindset comfortable analyzing performance metrics and adjusting programs based on results

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Sales Enablement & Onboarding Lead (EMEA) London, England, United Kingdom employer: HighTouch

Hightouch is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are empowered to make a meaningful impact on customer experiences. Based in London, the Sales Enablement & Onboarding Lead role offers unique opportunities for professional growth through hands-on coaching and tailored training programs, all while being part of a rapidly growing company backed by leading investors. With a focus on compassion, collaboration, and innovation, Hightouch provides a supportive environment for individuals eager to excel in the B2B SaaS landscape.
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Contact Detail:

HighTouch Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Enablement & Onboarding Lead (EMEA) London, England, United Kingdom

✨Tip Number 1

Familiarise yourself with the B2B SaaS landscape, especially focusing on customer data platforms and martech. Understanding the specific challenges and trends in these areas will help you speak confidently about how you can contribute to Hightouch's mission.

✨Tip Number 2

Network with current or former employees of Hightouch or similar companies. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during your discussions.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully implemented sales enablement programmes in the past. Highlight measurable outcomes to demonstrate your impact on sales performance, as this aligns closely with the role's responsibilities.

✨Tip Number 4

Stay updated on the latest sales methodologies like MEDDIC or Challenger Sale. Being able to articulate how these frameworks can be applied within Hightouch will show your proactive approach and readiness to adapt to their existing processes.

We think you need these skills to ace Sales Enablement & Onboarding Lead (EMEA) London, England, United Kingdom

Sales Enablement
B2B SaaS Experience
Coaching Skills
Training Program Development
Performance Tracking
Market Adaptation
Content Creation
Facilitation Skills
Project Management
Data-Driven Mindset
Knowledge of CDP and Martech Ecosystem
Understanding of Local Competitive Dynamics
Modern Sales Methodologies (MEDDIC, Challenger Sale)
Communication Skills
Analytical Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales enablement and B2B SaaS. Use keywords from the job description to demonstrate that you meet the qualifications and understand the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales enablement and your understanding of Hightouch's mission. Mention specific experiences where you've successfully improved sales performance through training or coaching.

Showcase Your Skills: In your application, emphasise your facilitation skills and any experience with modern sales methodologies. Provide examples of how you've adapted training content to meet regional market needs.

Highlight Data-Driven Achievements: Include metrics or data that demonstrate your impact in previous roles. For instance, mention how your training programs led to measurable improvements in sales performance or individual coaching success stories.

How to prepare for a job interview at HighTouch

✨Understand the Company and Its Mission

Before your interview, make sure you thoroughly understand Hightouch's mission and how it empowers businesses to leverage their data. Familiarise yourself with their products, especially the Composable Customer Data Platform and AI Decisioning platform, as this knowledge will help you demonstrate your alignment with their goals.

✨Showcase Your Sales Enablement Experience

Be prepared to discuss your previous experience in sales enablement or training within B2B SaaS environments. Highlight specific examples where your coaching or training led to measurable improvements in sales performance, as this will resonate well with the interviewers.

✨Demonstrate Your Coaching Skills

Since the role involves individual coaching, be ready to share your approach to coaching sales representatives. Discuss any frameworks or methodologies you’ve used, such as MEDDIC or Challenger Sale, and how they have helped improve skills like discovery and closing.

✨Prepare for Market-Specific Questions

Given that the role requires adapting global frameworks to regional dynamics, anticipate questions about your understanding of local competitive landscapes and customer behaviours. Be ready to discuss how you would tailor training content to meet the needs of different markets within EMEA.

Sales Enablement & Onboarding Lead (EMEA) London, England, United Kingdom
HighTouch
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  • Sales Enablement & Onboarding Lead (EMEA) London, England, United Kingdom

    London
    Full-Time
    48000 - 72000 £ / year (est.)

    Application deadline: 2027-09-02

  • H

    HighTouch

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