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- Tasks: Lead onboarding and training for sales teams across EMEA, enhancing their skills and confidence.
- Company: Join Hightouch, a pioneering data platform trusted by top brands to empower data-driven decisions.
- Benefits: Enjoy flexible work arrangements, competitive salary, and the chance to make a real impact.
- Why this job: Be part of a dynamic team that values growth, innovation, and meaningful customer interactions.
- Qualifications: 3-5 years in sales enablement with a strong background in B2B SaaS and coaching experience.
- Other info: This role is based in London, requiring in-office presence twice a week.
The predicted salary is between 48000 - 72000 £ per year.
Overview
Sales Enablement & Onboarding Lead (EMEA) role at Hightouch — join our London team to drive sales excellence across EMEA markets. This London-based role will work with technical and non-technical front-line sellers to build the skills and confidence needed to win complex deals.
About Hightouch
Hightouch’s mission is to empower everyone to take action on their data. We pioneered the Composable Customer Data Platform (CDP) and our AI Decisioning platform helps marketers personalize 1:1 interactions at scale. Based in San Francisco with team members around the world, we’ve grown quickly and are backed by leading investors.
Responsibilities
- Program Execution & Delivery
- Execute onboarding programs for technical and non-technical new hires using structured 30-60-90 day frameworks with clear competency milestones
- Deliver live training sessions including weekly enablements, workshops, product deep-dives, competitive positioning, and demo certifications
- Facilitate ongoing learning through regular skills sessions, quarterly business reviews, and certifications
- Individual Coaching & Development
- 1:1 coaching programs with quota-carrying reps to improve discovery, demo, value selling, and closing skills
- Skills gap assessment identifying individual development needs and creating targeted improvement plans
- Performance tracking monitoring onboarding milestones and ongoing competency development
- Regional Customization & Localization
- Market adaptation of global frameworks for regional competitive dynamics, cultural considerations, and buying behaviors
- Industry-specific content development for key verticals (retail, B2B SaaS, fintech) relevant to your region
- Content Creation & Optimization
- Training material development adapting frameworks into actionable training content and job aids
- Competitive intelligence keeping battlecards and objection handling current with regional competitive landscape
- Resource management ensuring sales teams have easy access to enablement content through our sales enablement platform
Required Qualifications
- 3-5 years in sales enablement, sales training, or related role within B2B SaaS or technology companies
- Proven track record of delivering training programs that drive measurable improvements in sales performance
- Individual coaching experience working directly with quota-carrying sales representatives
- Regional market knowledge with understanding of local competitive dynamics and customer buying behaviors
- Ecosystem Knowledge in at least one of the following: data activation, customer data platforms, martech stack, or adtech ecosystem
- Experience with modern sales methodologies (MEDDIC, Challenger Sale, Command of the Message preferred)
- Must be able to commute to our London office twice a week
Core Competencies
- Exceptional facilitation skills with ability to lead engaging virtual and in-person training sessions for diverse audiences
- Strong coaching abilities providing constructive feedback and developmental guidance to sales professionals
- Content creation expertise transforming strategic concepts into practical, actionable training materials
- Project management skills managing multiple concurrent programs while maintaining quality and meeting deadlines
- Data-driven mindset comfortable analyzing performance metrics and adjusting programs based on results
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales and Business Development
Industries
- Software Development
Location
London, United Kingdom (London-based; role involves visiting the London office, with in-person presence required twice per week)
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Sales Enablement & Onboarding Lead (EMEA) employer: HighTouch
Contact Detail:
HighTouch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Enablement & Onboarding Lead (EMEA)
✨Tip Number 1
Familiarise yourself with the latest trends in B2B SaaS and the customer data platform (CDP) ecosystem. Understanding the competitive landscape and how Hightouch fits into it will help you speak confidently about the role and demonstrate your industry knowledge during interviews.
✨Tip Number 2
Network with current or former employees of Hightouch on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach to the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully implemented sales enablement programmes in the past. Highlight measurable outcomes from your coaching and training efforts to showcase your impact on sales performance.
✨Tip Number 4
Stay updated on modern sales methodologies like MEDDIC or Challenger Sale. Being able to reference these frameworks during your discussions will show that you're not only knowledgeable but also ready to implement effective strategies at Hightouch.
We think you need these skills to ace Sales Enablement & Onboarding Lead (EMEA)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales enablement and B2B SaaS. Use keywords from the job description to demonstrate that you meet the qualifications and understand the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales enablement and your understanding of Hightouch's mission. Mention specific experiences where you've successfully improved sales performance through training or coaching.
Showcase Your Skills: In your application, emphasise your facilitation skills and any experience with modern sales methodologies. Provide examples of how you've adapted training content to meet regional market needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at HighTouch
✨Understand the Role
Make sure you have a clear understanding of the Sales Enablement & Onboarding Lead role. Familiarise yourself with the responsibilities, especially around coaching and training, as well as the specific skills required for success in this position.
✨Showcase Your Experience
Prepare to discuss your previous experience in sales enablement or training within B2B SaaS. Highlight specific examples where you've successfully improved sales performance through coaching or program delivery, as this will resonate well with the interviewers.
✨Demonstrate Industry Knowledge
Research the data activation, customer data platforms, and martech ecosystems. Be ready to discuss how these areas relate to the role and how your knowledge can contribute to Hightouch's mission and goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and coaching abilities. Think of examples where you've had to adapt training materials or approaches based on regional market dynamics or individual needs, and be prepared to share these insights.
