At a Glance
- Tasks: Drive customer success by delivering tailored product guidance and building strong relationships.
- Company: Join Highspot, a pioneering tech company transforming sales productivity.
- Benefits: Competitive pay, equity options, flexible leave, and private medical insurance.
- Other info: Enjoy a vibrant work culture with social events and excellent career growth opportunities.
- Why this job: Be a key player in helping major clients succeed with innovative software solutions.
- Qualifications: 3-5 years in a client-facing technical role with strong software development knowledge.
The predicted salary is between 56250 - 68750 £ per year.
Highspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. Join us on an exciting journey as a Technical Account Manager, where you'll be a driving force behind our largest customers' success stories. As a pivotal link between our innovative software and our valued customers, you'll deliver specialized product guidance that aligns with each customer's business vision. Dive deep into understanding their technical requirements, building strong relationships, and championing their triumphs with our products.
Team up with a crew of extraordinary colleagues including CSMs, Account Managers, Support, and Product & Engineering. Deftly manage customer expectations and deliverables through effective communication and stakeholder management.
- 3-5 years of experience in a client-facing technical role, such as Technical Account Manager, Customer Success Manager, or similar role with a focus on delivering solution value to customers.
- Strong understanding of software development processes and methodologies, underpinning your ability to navigate and thrive within our dynamic ecosystem.
- Capacity to manage multiple projects and clients concurrently, maintaining a steadfast commitment to excellence amidst the ebbs and flows of our fast-paced environment.
- Familiarity with integrating CRM and SSO software, alongside proficiency in technical domains such as email deliverability and APIs.
Competitive compensation including equity so you feel like you have a piece of the pie. Flexible Leave Balance. Holiday week off between Christmas and New Year. Private medical insurance for you and your dependents. 4 x death in service benefit. Company social events throughout the year.
We carry out various eligibility and background checks as part of our recruiting process, including employment history, education verification and criminal records check. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.
Technical Account Manager Electrical in London employer: Highspot
Highspot is an exceptional employer that prioritises employee growth and collaboration, making it a fantastic place for a Senior Technical Account Manager to thrive. With a strong focus on customer success, our work culture fosters innovation and teamwork, while offering unique opportunities for professional development in a dynamic environment. Located in a vibrant area, we provide a supportive atmosphere where your contributions directly impact our largest customers' success stories.
