At a Glance
- Tasks: Configure and deploy robotic systems for laboratory automation while ensuring customer success.
- Company: HighRes, a leader in life science robotics with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and career growth in a dynamic field.
- Other info: Join a global team dedicated to quality and meaningful work.
- Why this job: Make a real impact on human health through cutting-edge automation technology.
- Qualifications: Bachelor's degree in a technical field and passion for robotics and automation.
The predicted salary is between 30000 - 40000 £ per year.
HighRes is seeking an Associate Robotic Automation Engineer in Manchester, UK to join our Lab Automation engineering team. This role combines technical expertise with exceptional customer service to deliver seamless laboratory automation solutions. Reporting to the Automation Engineering Manager, European Operations, you will configure, deploy, and support robotic systems while serving as a trusted advisor to our life sciences clients across Europe and beyond.
This is an exciting opportunity for a technically curious professional who thrives at the intersection of robotics, software, and customer success. You will work cross-functionally with internal teams and directly with clients to ensure our automation platforms exceed expectations from initial deployment through ongoing support. The ideal candidate is someone who can grow with the company and take on additional responsibilities over time.
RESPONSIBILITIES
- Technical Delivery:
- Configure and deploy laboratory automation solutions, including robotic arms, scheduling software, and integrated devices
- Execute Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT)
- Troubleshoot field issues in collaboration with engineering, software, and support teams
- Configure relational databases for laboratory scheduling applications
- Maintain deployment documentation and drive process improvements
- Diagnose and resolve technical challenges in deployed systems
- Customer Success:
- Serve as the professional face of HighRes during on-site client engagements
- Deliver comprehensive training on robotic systems ranging from single arms to room-scale platforms
- Build trusted client relationships by understanding workflows and anticipating needs
- Translate technical concepts into clear language for diverse audiences
- Maintain responsive, professional communication throughout the customer journey
You will learn extensively through collaboration with teammates and hands-on field experience. Your success will be greatly enhanced by the following qualifications:
Required:
- Bachelor's degree in a technical discipline (Computer Science, Robotics, Engineering, or related field)
- Genuine passion for automation and robotics technology
- Interest and ability in software development
- Basic proficiency in C# or other object-oriented programming languages
- Professional demeanor and ability to represent the company with clients
- Exceptional written and verbal communication skills across diverse audiences
- Ability to travel up to and sometimes exceeding 40% annually at client locations across Europe and internationally, including the United States
- Current driver's licence and valid passport
- Personal transportation for regional travel
- Right to work in the United Kingdom
- Comfortable working in laboratory and technical environments
- Capable of standing for extended periods
Preferred:
- Experience in customer-facing technical roles (deployment engineering, technical support, field service)
- Background in customer service, hospitality, or client success
- Understanding of robotic arm technologies and laboratory automation software
- Familiarity with networking protocols (TCP/IP) and serial communications
- Basic mechanical and electrical troubleshooting skills
- Experience documenting software issues and technical logs
- Strong organisational and time management abilities
- Adaptability to fluctuating workloads and evolving customer expectations
- Problem-solving mindset with attention to detail
WHAT SETS YOU APART
The ideal candidate brings technical curiosity combined with a genuine desire to help customers succeed. You approach every client interaction with a hospitality mindset, treating each engagement as an opportunity to exceed expectations and build lasting relationships. Your learning agility allows you to quickly master new technologies and processes, while your communication excellence builds confidence and trust with clients at all levels. You balance independence and collaboration effectively, working autonomously on your projects while staying connected to the business as we continue to grow and innovate. Above all, your professionalism and customer-first attitude make clients excited to work with HighRes and confident in the solutions we deliver.
WHY HIGHRES?
This is more than an entry-level engineering role. It is an opportunity to make a real impact on human health through life science robotics. You will work with cutting-edge automation technology, build lasting relationships with industry-leading clients across Europe and beyond, and develop expertise that positions you for long-term career growth in the rapidly expanding field of laboratory automation. Based at our European headquarters in Manchester, you will be part of a global team that is serious about quality, growth, and doing work that matters.
Associate Robotic Automation Engineer in Trafford employer: HighRes
HighRes is an exceptional employer that offers a dynamic work environment in Manchester, UK, where you can thrive as an Associate Robotic Automation Engineer. With a strong focus on employee growth and development, you will have the opportunity to work with cutting-edge technology while building meaningful relationships with clients across Europe. The company fosters a collaborative culture that values innovation and customer success, making it an ideal place for those passionate about robotics and automation to make a real impact in the life sciences sector.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Robotic Automation Engineer in Trafford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the robotics and automation field. Attend industry events, join relevant online forums, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, especially those related to robotic systems or automation. This can be a game-changer during interviews, as it gives potential employers a tangible sense of what you can do.
✨Tip Number 3
Prepare for technical interviews by brushing up on your knowledge of robotic arm technologies and laboratory automation software. Practice explaining complex concepts in simple terms, as this will help you shine during client-facing scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at HighRes. Let’s make an impact together!
We think you need these skills to ace Associate Robotic Automation Engineer in Trafford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Associate Robotic Automation Engineer role. Highlight any relevant technical expertise, especially in robotics and customer service, to show us you're a great fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your genuine passion for automation and robotics technology. Tell us why you want to join HighRes and how you can contribute to our mission of delivering exceptional laboratory automation solutions.
Showcase Your Communication Skills:Since this role involves a lot of client interaction, make sure your written application demonstrates your exceptional communication skills. Use clear and concise language, and don’t shy away from showing your personality – we love a bit of flair!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at HighRes
✨Know Your Tech
Brush up on your knowledge of robotic systems and laboratory automation technologies. Be ready to discuss how you would configure and deploy these systems, as well as troubleshoot any issues that may arise. Showing your technical expertise will impress the interviewers.
✨Customer-Centric Mindset
Since this role involves a lot of client interaction, prepare examples of how you've successfully built relationships in previous roles. Think about times when you exceeded customer expectations and be ready to share those stories during the interview.
✨Practice Clear Communication
You’ll need to translate complex technical concepts into simple language for clients. Practise explaining your past projects or technical challenges in a way that anyone could understand. This will demonstrate your ability to communicate effectively with diverse audiences.
✨Show Your Passion
Let your enthusiasm for robotics and automation shine through. Talk about what excites you about the field and how you stay updated on the latest technologies. A genuine passion can set you apart from other candidates and show that you're a great fit for the team.
