At a Glance
- Tasks: Configure and deploy robotic systems for laboratory automation while ensuring customer success.
- Company: HighRes, a leader in life science robotics with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and career growth in a dynamic field.
- Other info: Join a global team dedicated to quality and meaningful work.
- Why this job: Make a real impact on human health through cutting-edge automation technology.
- Qualifications: Bachelor's degree in a technical field and passion for robotics and automation.
The predicted salary is between 30000 - 40000 £ per year.
HighRes is seeking an Associate Robotic Automation Engineer in Manchester, UK to join our Lab Automation engineering team. This role combines technical expertise with exceptional customer service to deliver seamless laboratory automation solutions. Reporting to the Automation Engineering Manager, European Operations, you will configure, deploy, and support robotic systems while serving as a trusted advisor to our life sciences clients across Europe and beyond. This is an exciting opportunity for a technically curious professional who thrives at the intersection of robotics, software, and customer success.
You will work cross-functionally with internal teams and directly with clients to ensure our automation platforms exceed expectations from initial deployment through ongoing support. The ideal candidate is someone who can grow with the company and take on additional responsibilities over time.
RESPONSIBILITIES- Technical Delivery: Configure and deploy laboratory automation solutions, including robotic arms, scheduling software, and integrated devices. Execute Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT). Troubleshoot field issues in collaboration with engineering, software, and support teams. Configure relational databases for laboratory scheduling applications. Maintain deployment documentation and drive process improvements. Diagnose and resolve technical challenges in deployed systems.
- Customer Success: Serve as the professional face of HighRes during on-site client engagements. Deliver comprehensive training on robotic systems ranging from single arms to room-scale platforms. Build trusted client relationships by understanding workflows and anticipating needs. Translate technical concepts into clear language for diverse audiences. Maintain responsive, professional communication throughout the customer journey.
You will learn extensively through collaboration with teammates and hands-on field experience. Your success will be greatly enhanced by the following qualifications:
- Required: Bachelor's degree in a technical discipline (Computer Science, Robotics, Engineering, or related field). Genuine passion for automation and robotics technology. Interest and ability in software development. Basic proficiency in C# or other object-oriented programming languages. Professional demeanor and ability to represent the company with clients. Exceptional written and verbal communication skills across diverse audiences. Ability to travel up to and sometimes exceeding 40% annually at client locations across Europe and internationally, including the United States. Current driver's licence and valid passport. Personal transportation for regional travel. Right to work in the United Kingdom. Comfortable working in laboratory and technical environments. Capable of standing for extended periods.
- Preferred: Experience in customer-facing technical roles (deployment engineering, technical support, field service). Background in customer service, hospitality, or client success. Understanding of robotic arm technologies and laboratory automation software. Familiarity with networking protocols (TCP/IP) and serial communications. Basic mechanical and electrical troubleshooting skills. Experience documenting software issues and technical logs. Strong organisational and time management abilities. Adaptability to fluctuating workloads and evolving customer expectations. Problem-solving mindset with attention to detail.
The ideal candidate brings technical curiosity combined with a genuine desire to help customers succeed. You approach every client interaction with a hospitality mindset, treating each engagement as an opportunity to exceed expectations and build lasting relationships. Your learning agility allows you to quickly master new technologies and processes, while your communication excellence builds confidence and trust with clients at all levels. You balance independence and collaboration effectively, working autonomously on your projects while staying connected to the business as we continue to grow and innovate. Above all, your professionalism and customer-first attitude make clients excited to work with HighRes and confident in the solutions we deliver.
WHY HIGHRES?This is more than an entry-level engineering role. It is an opportunity to make a real impact on human health through life science robotics. You will work with cutting-edge automation technology, build lasting relationships with industry-leading clients across Europe and beyond, and develop expertise that positions you for long-term career growth in the rapidly expanding field of laboratory automation. Based at our European headquarters in Manchester, you will be part of a global team that is serious about quality, growth, and doing work that matters.
Associate Robotic Automation Engineer - UK in Trafford Park employer: HighRes
HighRes is an exceptional employer that offers a dynamic work environment in Manchester, UK, where you can thrive as an Associate Robotic Automation Engineer. With a strong focus on employee growth and development, you will have the opportunity to work with cutting-edge technology while building meaningful relationships with clients across Europe. The company fosters a collaborative culture that values technical curiosity and customer success, making it an ideal place for those looking to make a significant impact in the life sciences sector.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Robotic Automation Engineer - UK in Trafford Park
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice your pitch! You never know when you’ll meet someone who could help you land that dream job. Prepare a short, engaging summary of your skills and experiences related to robotic automation. We want you to shine when the opportunity arises!
✨Tip Number 3
Show off your passion for robotics! Whether it’s through personal projects, volunteering, or even just sharing interesting articles on social media, let your enthusiasm for automation and technology be known. We love seeing candidates who are genuinely excited about the field!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for candidates who are proactive and eager to join our team. Don’t miss out on the chance to be part of something great!
We think you need these skills to ace Associate Robotic Automation Engineer - UK in Trafford Park
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Associate Robotic Automation Engineer role. Highlight any relevant technical expertise, especially in robotics and automation, to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your genuine passion for automation and robotics technology. Share specific examples of how you've tackled challenges or contributed to customer success in previous roles.
Showcase Your Communication Skills:Since this role involves a lot of client interaction, it's crucial to demonstrate your exceptional written communication skills. Keep your application clear and professional, and remember to translate any technical jargon into layman's terms where possible.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at HighRes
✨Know Your Tech
Brush up on your knowledge of robotic systems and laboratory automation. Be ready to discuss specific technologies you've worked with, especially in C# or other programming languages. Showing that you understand the technical aspects will impress the interviewers.
✨Customer-Centric Mindset
Since this role involves a lot of client interaction, prepare examples of how you've successfully managed customer relationships in the past. Think about times when you went above and beyond to meet a client's needs and be ready to share those stories.
✨Practice Clear Communication
You’ll need to translate complex technical concepts into simple terms for clients. Practise explaining your previous projects or technical challenges in a way that anyone could understand. This will demonstrate your ability to communicate effectively across diverse audiences.
✨Show Your Passion
Let your enthusiasm for robotics and automation shine through during the interview. Share what excites you about the field and how you stay updated on new technologies. A genuine passion can set you apart from other candidates.
