At a Glance
- Tasks: Configure and deploy robotic systems for laboratory automation while ensuring customer success.
- Company: HighRes, a leader in life science robotics with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and career growth in a dynamic field.
- Other info: Join a global team dedicated to quality and meaningful work.
- Why this job: Make a real impact on human health through cutting-edge automation technology.
- Qualifications: Bachelor's degree in a technical field and passion for robotics and automation.
The predicted salary is between 30000 - 40000 £ per year.
HighRes is seeking an Associate Robotic Automation Engineer in Manchester, UK to join our Lab Automation engineering team. This role combines technical expertise with exceptional customer service to deliver seamless laboratory automation solutions. Reporting to the Automation Engineering Manager, European Operations, you will configure, deploy, and support robotic systems while serving as a trusted advisor to our life sciences clients across Europe and beyond. This is an exciting opportunity for a technically curious professional who thrives at the intersection of robotics, software, and customer success. You will work cross-functionally with internal teams and directly with clients to ensure our automation platforms exceed expectations from initial deployment through ongoing support. The ideal candidate is someone who can grow with the company and take on additional responsibilities over time.
RESPONSIBILITIES
- Technical Delivery: Configure and deploy laboratory automation solutions, including robotic arms, scheduling software, and integrated devices. Execute Factory Acceptance Testing (FAT) and Site Acceptance Testing (SAT). Troubleshoot field issues in collaboration with engineering, software, and support teams. Configure relational databases for laboratory scheduling applications. Maintain deployment documentation and drive process improvements. Diagnose and resolve technical challenges in deployed systems.
- Customer Success: Serve as the professional face of HighRes during on-site client engagements. Deliver comprehensive training on robotic systems ranging from single arms to room-scale platforms. Build trusted client relationships by understanding workflows and anticipating needs. Translate technical concepts into clear language for diverse audiences. Maintain responsive, professional communication throughout the customer journey.
Qualifications
You will learn extensively through collaboration with teammates and hands-on field experience. Your success will be greatly enhanced by the following qualifications:
- Required: Bachelor's degree in a technical discipline (Computer Science, Robotics, Engineering, or related field). Genuine passion for automation and robotics technology. Interest and ability in software development. Basic proficiency in C# or other object-oriented programming languages. Professional demeanor and ability to represent the company with clients. Exceptional written and verbal communication skills across diverse audiences. Ability to travel up to and sometimes exceeding 40% annually at client locations across Europe and internationally, including the United States. Current driver's licence and valid passport. Personal transportation for regional travel. Right to work in the United Kingdom. Comfortable working in laboratory and technical environments. Capable of standing for extended periods.
- Preferred: Experience in customer-facing technical roles (deployment engineering, technical support, field service). Background in customer service, hospitality, or client success. Understanding of robotic arm technologies and laboratory automation software. Familiarity with networking protocols (TCP/IP) and serial communications. Basic mechanical and electrical troubleshooting skills. Experience documenting software issues and technical logs. Strong organisational and time management abilities. Adaptability to fluctuating workloads and evolving customer expectations. Problem-solving mindset with attention to detail.
WHAT SETS YOU APART
The ideal candidate brings technical curiosity combined with a genuine desire to help customers succeed. You approach every client interaction with a hospitality mindset, treating each engagement as an opportunity to exceed expectations and build lasting relationships. Your learning agility allows you to quickly master new technologies and processes, while your communication excellence builds confidence and trust with clients at all levels. You balance independence and collaboration effectively, working autonomously on your projects while staying connected to the business as we continue to grow and innovate. Above all, your professionalism and customer-first attitude make clients excited to work with HighRes and confident in the solutions we deliver.
WHY HIGHRES?
This is more than an entry-level engineering role. It is an opportunity to make a real impact on human health through life science robotics. You will work with cutting-edge automation technology, build lasting relationships with industry-leading clients across Europe and beyond, and develop expertise that positions you for long-term career growth in the rapidly expanding field of laboratory automation. Based at our European headquarters in Manchester, you will be part of a global team that is serious about quality, growth, and doing work that matters.
Associate Robotic Automation Engineer in Trafford Park employer: HighRes
HighRes is an exceptional employer that offers a dynamic work environment in Manchester, UK, where you can thrive as an Associate Robotic Automation Engineer. With a strong focus on employee growth and development, you will have the opportunity to work with cutting-edge technology while building meaningful relationships with clients across Europe. The company fosters a collaborative culture that values technical curiosity and customer success, making it an ideal place for those looking to make a significant impact in the life sciences sector.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Robotic Automation Engineer in Trafford Park
✨Dive into Robotics Meetups
Get yourself out there and connect with others in the robotics-automation field by attending local meetups and industry events. These gatherings are where the magic happens, and you might just rub shoulders with someone from HighRes or get insider tips on upcoming vacancies.
✨Showcase Your Projects
Create a portfolio that highlights your robotics projects, whether they're personal, academic, or freelance. Share this on platforms like GitHub or your personal website, as it shows potential employers, like HighRes, what you're made of and your hands-on experience in the field.
✨Utilise University Resources
If you're fresh out of university or still connected, don't underestimate your career services. They often have exclusive access to job fairs and employer networking events in technical fields like ours, so make sure you tap into those resources to discover openings at companies like HighRes.
✨Engage in Online Communities
Join online communities that focus on robotics and automation, such as forums or LinkedIn groups. Engage in conversations, ask questions, and share insights. This not only builds your visibility but could also lead to direct connections at firms like HighRes, which might have the full-time role you're after.
We think you need these skills to ace Associate Robotic Automation Engineer in Trafford Park
Some tips for your application 🫡
Showcase Your Technical Skills:In the robotics and automation field, it's crucial to highlight your technical skills on your CV. Include specific programming languages, software platforms, and any relevant robotics experience. Don’t forget to mention any projects or systems you've developed – this info can really make you stand out!
Portfolio Perfection:Having a polished portfolio can speak volumes for a role in robotics. Include any relevant case studies, designs, or prototypes you've worked on. If you've participated in competitions or hackathons, showcase these achievements as well – they show initiative and problem-solving skills!
Tailored Cover Letter Magic:In your cover letter, don’t just tell us that you love robotics—tell us why you’re passionate about automation specifically! Explain how your skills can contribute to HighRes’s projects and remember to connect your past experiences to what you'll be doing in this role.
Certifications Matter:If you’ve got any relevant certifications, such as in robotic process automation or machine learning, make sure they’re front and centre on your CV. These credentials show you're dedicated to your field and keep you up to date with industry standards – we love to see that!
How to prepare for a job interview at HighRes
✨Showcase Your Technical Wizardry
For a role in robotics and automation at HighRes, it's crucial to demonstrate your technical skills. Be prepared to dive into specifics about the programming languages and tools you’ve used, like Python or ROS (Robot Operating System). Brush up on your knowledge of algorithms and control systems, as these might come up during technical questions.
✨Bring Your Projects to Life
With a full-time position in robotics, you should have a portfolio of your projects ready to show. Whether it's a robot you built for a competition or a simple automation script, make sure you can discuss the challenges you faced and how you solved them. This hands-on experience is gold and shows you can apply theoretical knowledge in real-world scenarios.
✨Think Like an Engineer
Expect some problem-solving scenarios during your interview. You might be asked to design a basic automation solution on the spot or troubleshoot a robotic system. Practising these types of technical questions can really set you apart, as they require critical thinking and a systematic approach to tackle problems.
✨Culture Fit Is Key!
Don’t underestimate the importance of cultural fit at HighRes. They might ask about your teamwork experience and how you handle challenges with peers. Be ready to share examples of working in diverse teams, as collaboration is often central to projects in robotics and automation.
