Our Company HighRes Biosolutions is the leading global provider of laboratory automation solutions. Our products and people empower scientists with comprehensive, automated laboratory workflows, thereby creating data factories that connect instrumentation with informatics worldwide. Our Company HighRes Biosolutions is the leading global provider of laboratory automation solutions. Our products and people empower scientists with comprehensive, automated laboratory workflows, thereby creating data factories that connect instrumentation with informatics worldwide. Position-specific details We are seeking a remote Automation Support Engineer II located within the Stevenage area. The ideal candidate will serve as the primary point of contact for our customers' onsite robotics systems, focusing on case management for both software and hardware. The expectation is that you are a fast-learning and curious individual who loves troubleshooting and provides excellent customer service. You should be able to work independently and cross-functionally, switching between discussions with our internal teams
On-site Automation Support Engineer (UK- Stevenage or Cambridge) employer: HighRes
HighRes Biosolutions is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. As an On-site Automation Support Engineer in the vibrant areas of Stevenage or Cambridge, you will not only enhance your technical skills but also build meaningful relationships with customers, contributing to advancements in life sciences and robotics. With a strong emphasis on employee growth, continuous learning, and a supportive culture, HighRes empowers its team members to thrive while making a real impact in the field of laboratory automation.