At a Glance
- Tasks: Provide essential support to the sales team and ensure smooth customer interactions.
- Company: Join a growing business with a fantastic employee culture.
- Benefits: Enjoy 26 days annual leave, private healthcare, and a contributory pension.
- Other info: Modern offices with free parking and excellent career development opportunities.
- Why this job: Be part of a dynamic team and enhance your skills in a supportive environment.
- Qualifications: Experience in sales support or customer service is a plus.
A great new opportunity to join a growing business with great employee culture – 12 Month Fixed Term Contract
The Sales Support Coordinator provides administrative and commercial support to the sales function, helping to ensure enquiries, quotations, orders and customer requests are managed efficiently.
This role is offered on a fixed-term contract for 12 months.
Working closely with Sales, Operations, Finance, Technical Support and international teams, the role helps maintain accurate information, supports pipeline visibility and contributes to a positive customer experience.
Benefits and Package
- Modern offices with free parking
- 26 Days Annual Leave + Bank Holidays
- Contributory Pension
- Private Healthcare
Sales Support Coordinator Responsibilities
- Process customer orders and support their progression through to delivery.
- Coordinate quotations, customer enquiries and sales administration activities.
- Maintain accurate CRM & Support Desk records, customer information and opportunity data.
- Support customer proposals, onboarding and early engagement with prospective customers.
- Manage the shared sales inbox and ensure enquiries are allocated and responded to promptly.
- Support spare parts, repairs and after-sales activities.
- Coordinate repair and returns processes, including customer communications and documentation.
- Monitor consignment equipment and maintain accurate tracking records.
- Support sales reporting, opportunity tracking and commercial activities.
- Liaise with customers and internal stakeholders to resolve queries and progress actions.
Sales Support Coordinator Experience and Attributes
- Experience in a Sales Support, Sales Administration, Customer Service or similar role.
- Strong organisational and administrative skills.
- Experience working with customers and internal stakeholders
- Available for a 12 month Fixed Term Contract
- Must be a car or bike driver or to be able to get to a business park on the edge of Guildford
- Experience within a technical, engineering or manufacturing environment, preferable.
- Experience with CRM systems and sales reporting tools, preferable.
- Experience supporting international customers or teams, preferable
Thank you for your application however due to the high volume of candidates applying, if you have not heard back from us within 5 days please assume that you have not been successful on this occasion
Sales Support Coordinator in Guildford employer: HighPoint
HighPoint offers a dynamic and supportive work environment in Farnham, making it an excellent employer for those looking to grow in their careers. With flexible part-time hours and a focus on teamwork, employees benefit from a vibrant atmosphere that encourages personal development and collaboration. The company also provides various perks, ensuring that staff feel valued and motivated in their roles.
