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- Tasks: Lead daily operations, manage a team, and ensure top-notch customer service.
- Company: Join a well-established business with modern offices overlooking Farnborough Airport.
- Benefits: Enjoy free parking, discounted gym membership, enhanced sick pay, and life insurance.
- Why this job: Be part of a new team, drive efficiency, and make a real impact in operations.
- Qualifications: Experience in management and strong communication skills are essential.
- Other info: Work on a shift basis: 4 Days On / 4 Days Off.
The predicted salary is between 36000 - 60000 £ per year.
A great opportunity to work for an established business in a newly created team with modern offices and a view of Farnborough Airport. The Operations team are the hub of the business, supporting day to day operations, maximising efficiency and being the valuable connection between the clients and the teams servicing the work. Working opposite another Duty Manager and overseeing a team of 3 Operation Controllers, The Duty Manager is a managerial position with accountability for day-to-day operations of the business, driving consistency and high standards of customer delivery. will oversee daily requirements, and schedule teams to ensure the highest service is delivered. Effective communication is key, with the ability to clearly disseminate information throughout the company. The role is worked on a shift basis: 4 Days On / 4 Days Off 06:00 – 18:00 or 10:00 – 22:00 The Duty Operations Manager will support the management of the team, including providing training and motivational support to the operations team. Benefits for the Duty Operations Manager: Free Parking AEP Enhanced overtime rate Life Event Day Off Discounted gym membership Enhanced Sick Pay Life Insurance 2 x Salary Duty Operations Manager Responsibilities: Provide the management lead for the day-to-day company operation Plan and …
Duty Operations Manager employer: HighPoint
Contact Detail:
HighPoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Operations Manager
✨Tip Number 1
Familiarize yourself with the operations of the business and the specific challenges faced by the team. Understanding the nuances of daily operations will help you demonstrate your capability to manage and improve processes during the interview.
✨Tip Number 2
Highlight your experience in managing teams and driving performance. Be ready to share specific examples of how you've motivated teams and improved service delivery in previous roles, as this will resonate well with the responsibilities of the Duty Operations Manager.
✨Tip Number 3
Prepare to discuss your communication skills and how you effectively disseminate information across teams. Since effective communication is key in this role, showcasing your ability to connect with both clients and team members will set you apart.
✨Tip Number 4
Research the company culture and values to align your responses with what they prioritize. Showing that you understand and fit into their culture can significantly enhance your chances of landing the job.
We think you need these skills to ace Duty Operations Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Duty Operations Manager position. Understand the key responsibilities and required skills, such as effective communication and team management.
Tailor Your CV: Customize your CV to highlight relevant experience in operations management and team leadership. Use specific examples that demonstrate your ability to drive efficiency and deliver high standards of customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with the responsibilities of overseeing daily operations and supporting a team.
Highlight Communication Skills: Since effective communication is crucial for this role, make sure to emphasize your communication skills in both your CV and cover letter. Provide examples of how you've successfully disseminated information in previous positions.
How to prepare for a job interview at HighPoint
✨Showcase Your Leadership Skills
As a Duty Operations Manager, you'll be overseeing a team. Be prepared to discuss your previous leadership experiences and how you've motivated teams in the past. Share specific examples that highlight your ability to drive consistency and high standards.
✨Emphasize Effective Communication
Effective communication is crucial for this role. During the interview, demonstrate your ability to clearly convey information. You might want to provide examples of how you've successfully communicated with different teams or clients in previous positions.
✨Discuss Operational Efficiency
The role focuses on maximizing efficiency in operations. Be ready to talk about strategies you've implemented in the past to improve operational processes. Highlight any metrics or outcomes that showcase your success in this area.
✨Prepare for Shift Work Questions
Since the position involves shift work, be prepared to discuss your flexibility and experience with varying schedules. Share how you manage work-life balance and ensure productivity during shifts, as this will be important for the hiring team.
