About Certn
At Certn, we're changing how trust works with The World's Easiest Background Check. We've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and we're still only scratching the surface.
Our goal is straightforward: help people move faster - into jobs, homes, and opportunities - by simplifying the path to trust. We're not a traditional background screening company.
We're a team of curious, collaborative builders who care about solving real problems for real people. We challenge each other, move fast, and have fun doing it.
If you want to grow, make an impact, and help shape products used by millions, this is your place. Let's build what's next, together.
About the Role
The Customer Success Manager (12-month fixed-term contract) role plays a key role in driving strategic customer success initiatives. Responsible for fostering long-term relationships, this role involves conducting business reviews, addressing escalated issues, and collaborating with cross-functional teams to maximize customer satisfaction and revenue growth.
Key Responsibilities
Strategic
Remote Customer Success Manager in Wellingborough employer: HighlightTA
At Certn, we pride ourselves on being a remote-first company that fosters a high-performance culture while prioritising collaboration and support among team members. With generous benefits including 20 days of annual leave, a professional development budget, and a commitment to diversity and inclusion, we empower our employees to grow and thrive in their careers. Join us in shaping the future of trust and making a meaningful impact in the lives of millions.
