Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and ensure a smooth check-in and check-out experience.
- Company: Join the historic Atholl Palace Hotel in stunning Pitlochry.
- Benefits: Competitive pay, potential staff accommodation, meals on duty, and career development.
- Other info: Flexible shifts with a supportive team in a beautiful location.
- Why this job: Be the face of an iconic hotel and create memorable guest experiences.
- Qualifications: Strong communication skills and previous customer service experience preferred.
The predicted salary is between 20000 - 30000 £ per year.
About the Role
The historic Atholl Palace Hotel, set in stunning grounds overlooking Pitlochry, is seeking a Receptionist to join its front-of-house team. You will be the first point of contact for guests, ensuring a smooth check-in and check-out process and providing a warm Highland welcome.
Responsibilities
- Greet and assist guests on arrival with check-in and check-out
- Handle reservations by phone and email
- Process payments and maintain accurate guest records
- Answer enquiries and provide information about the hotel and local area
- Support the wider team to deliver exceptional guest service
Requirements
- Excellent communication and customer service skills
- Organised, reliable, and detail-focused
- Previous reception or customer service experience is preferred
- Comfortable using booking systems and Microsoft Office
- Flexibility to work shifts including evenings and weekends
Benefits
- Competitive pay
- Staff accommodation may be available
- Meals on duty
- Training and career development opportunities
- Work in one of Scotland’s most iconic hotels with a supportive team
#J-18808-Ljbffr
Hotel Receptionist employer: Highland Timber & Build Ltd
Contact Detail:
Highland Timber & Build Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist
✨Tip Number 1
Make sure to research the Atholl Palace Hotel before your interview. Knowing about its history and unique features will help you stand out and show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for guests, being able to greet them warmly and handle enquiries smoothly is key. Role-play with a friend to get comfortable.
✨Tip Number 3
Show off your organisational skills during the interview. Talk about how you manage multiple tasks, like handling reservations and payments, while keeping everything accurate and efficient.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Hotel Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the Highland welcome we pride ourselves on.
Tailor Your Experience: Make sure to highlight any previous reception or customer service experience in your application. We’re looking for organised and detail-focused individuals, so connect your skills to what we need for the role at Atholl Palace Hotel.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and enthusiasm for the role. Avoid fluff and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at one of Scotland’s most iconic hotels.
How to prepare for a job interview at Highland Timber & Build Ltd
✨Know the Hotel Inside Out
Before your interview, take some time to research the Atholl Palace Hotel. Familiarise yourself with its history, amenities, and the local area. This will not only impress the interviewers but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Customer Service Skills
As a Receptionist, excellent communication and customer service skills are key. Prepare examples from your past experiences where you’ve gone above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to provide that warm Highland welcome they’re looking for.
✨Practice Common Interview Questions
Think about the types of questions you might be asked, such as how you handle stressful situations or how you prioritise tasks during busy periods. Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview. This shows that you respect the role and understand the importance of presenting yourself well to guests.