At a Glance
- Tasks: Coordinate customer orders and ensure timely delivery while collaborating with various teams.
- Company: Join Highland Spring, a leader in sustainable natural source water.
- Benefits: Full-time role with competitive hours and a supportive team environment.
- Other info: Flexible working hours and opportunities for personal growth.
- Why this job: Be part of a purpose-driven business that values teamwork and quality.
- Qualifications: Strong organisational skills and experience in logistics or customer service.
The predicted salary is between 30000 - 40000 € per year.
At Highland Spring, everything we do starts at source — in the Ochil Hills, where our water is naturally filtered through protected land over time. From our Blackford site, we supply natural source water to customers across the UK and internationally, with a strong focus on quality, sustainability, and delivering the best possible service to our customers.
As a Customer Logistics Scheduler, you will play a key role in ensuring our products reach customers on time and in full, working closely with hauliers, 3PL partners, and internal teams. You will support the delivery of a high‑quality customer service experience, helping us achieve our On Time In Full (OTIF) targets while maintaining strong relationships across our supply chain, including export operations.
What can you expect:
- Monitor and ensure all customer orders are allocated and staged accurately to meet delivery schedules
- Plan and coordinate order despatch from 3PL warehouses, including export orders
- Communicate effectively with hauliers and warehouse partners
- Ensure haulier costs are applied correctly across all transactions
- Work closely with Customer Supply Chain Coordinators on a daily basis
- Process orders accurately through EDI systems
- Manage export booking collections and order dispatches
About you:
- Strong organisational and problem‑solving skills
- Able to manage multiple tasks in a fast‑paced environment
- A team player who collaborates well with others
- Flexible and adaptable approach
- Experience in a customer service, logistics, or supply chain role
- Experience working with export shipments or international logistics is desirable
- FMCG or haulier experience is desirable but not essential
- Strong IT skills, including Microsoft Office
- High attention to detail and accuracy
- Good communication skills and the ability to build relationships
At Highland Spring, our values are at the heart of everything we do. We're a team- we work together, support one another, and celebrate our successes. We're Proud- of our brand and the quality of our products. We Care- about our people, our customers, and the environment. If you share our passion and want to be part of a purpose‑driven business that truly lives its values, we'd love to hear from you.
This role is full‑time, working on a 37.5 hours per week, Monday to Friday either 0800-1600 or 0900-1700. If you could be our next Customer Logistics Scheduler, please apply today.
Customer Logistics Scheduler in Somerset employer: Highland Spring Ltd
Highland Spring is an exceptional employer that prioritises teamwork, quality, and sustainability in a vibrant work environment located in the picturesque Ochil Hills. As a Customer Logistics Scheduler, you will benefit from a supportive culture that values collaboration and celebrates successes, alongside opportunities for personal and professional growth within a purpose-driven business. With a strong commitment to employee well-being and a focus on delivering outstanding customer service, Highland Spring offers a rewarding career path for those passionate about making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Logistics Scheduler in Somerset
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and supply chain industry, especially those who work at Highland Spring. A friendly chat can open doors and give you insights that might just help you land that Customer Logistics Scheduler role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of FMCG and export logistics. Show us you understand the challenges and how you can contribute to achieving those On Time In Full (OTIF) targets. We love candidates who come prepared!
✨Tip Number 3
Demonstrate your problem-solving skills during the interview. Share examples from your past experiences where you successfully managed multiple tasks or resolved issues in a fast-paced environment. We want to see how you think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of our team at Highland Spring.
We think you need these skills to ace Customer Logistics Scheduler in Somerset
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your organisational and problem-solving skills, as well as any relevant logistics or customer service experience. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your values align with ours at Highland Spring. Show us that you care about quality and customer service just as much as we do.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate attention to detail, so make sure there are no typos or errors. A well-structured application shows us you’re serious about the role!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Highland Spring Ltd
✨Know Your Logistics Basics
Make sure you brush up on your logistics and supply chain knowledge. Understand the key terms and processes, especially around order despatch and export operations. This will show that you're not just interested in the role but also have a solid grasp of what it entails.
✨Demonstrate Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed multiple tasks or solved problems in a fast-paced environment. Highlight how your strong organisational skills helped you meet deadlines and maintain accuracy, which is crucial for this role.
✨Showcase Your Communication Skills
Since you'll be working closely with hauliers and internal teams, it's vital to demonstrate your communication abilities. Think of instances where effective communication led to successful outcomes in your previous roles, and be ready to discuss them.
✨Align with Their Values
Highland Spring values teamwork, pride, and care. Before the interview, reflect on how your personal values align with theirs. Be prepared to share how you embody these values in your work, as this will resonate well with the interviewers.
