At a Glance
- Tasks: Support and improve bottling operations while ensuring safety and sustainability.
- Company: Join Highland Spring Group, guardians of natural-source water and champions of the environment.
- Benefits: Competitive salary, supportive team culture, and a commitment to sustainability.
- Other info: Dynamic role with opportunities for personal growth and environmental stewardship.
- Why this job: Make a real impact by improving processes and working closely with passionate teams.
- Qualifications: Degree in Engineering or equivalent experience, with a focus on process improvement.
The predicted salary is between 30000 - 40000 £ per year.
At Highland Spring Group, every drop of our natural‑source water begins in the majestic Ochil Hills. We are proud guardians of 2,500 acres of protected organic land, and we care deeply about our people, our product, our customers and the environment we are trusted to protect. We are looking for a Process Support Engineer to join our Operations team at our Ochils site. This is a hands‑on, shop‑floor focused role where you will help our bottling operations run safely, efficiently and sustainably.
You will work closely with Operations, Engineering, Quality and Maintenance teams to improve line performance, solve problems and support continuous improvement. Just as importantly, you will bring people with you — listening to operators, building trust, and embedding improvements through teamwork.
What You’ll Be Doing
- Support safe, efficient and high‑quality bottling operations across our production lines
- Analyse line performance, including OEE, downtime, waste, changeovers and process variability
- Identify and deliver practical improvement opportunities that improve safety, quality, output and efficiency
- Lead and support structured problem‑solving using Lean and Six Sigma tools
- Work with operators and team leaders to embed best‑practice line running and asset care standards
- Support trials, process changes and standard‑setting to help stabilise and sustain improvements
- Help simplify and improve SOPs, standards and ways of working
- Reduce waste across time, materials, energy and water, supporting our sustainability commitments
- Use data to guide decisions, reporting and visual management
- Make sure improvements are documented, standardised and sustained
About You
You are a practical, people‑centred engineer who enjoys being close to the process and seeing improvements come to life on the shop floor. You understand that operators are experts in their own processes, and you know how to listen, challenge respectfully and influence change without direct authority. You are comfortable working in a fast‑moving manufacturing environment and enjoy solving problems that make a real difference.
Required Qualifications
- A degree or HND in Engineering, a related discipline, or equivalent practical experience.
- Experience in FMCG manufacturing, ideally within bottling, packaging or another high‑speed production environment.
- Strong knowledge of process improvement and line optimisation.
- Working knowledge of Lean and Six Sigma tools.
- Strong problem‑solving and data analysis skills.
- The ability to engage, coach and influence people at all levels.
- A clear, confident and pragmatic communication style.
- A commitment to safety, quality, continuous improvement and sustainable performance.
Helpful but Not Essential
- Six Sigma Green Belt or Black Belt accreditation
- Experience with OEE improvement and loss analysis
- Knowledge of food safety standards such as BRCGS
- Experience supporting change management in manufacturing environments
How We Work
Our values shape how we do things at Highland Spring Group. We’re a Team — we help and support each other, listen, solve problems together and play our part. We’re Proud — we take pride in our brand, our product and our performance, always looking for ways to improve. We Care — we respect each other, care for our customers, protect our hills and environment, and make sure everyone has a voice. In this role, those values show up every day through collaboration, ownership, continuous improvement, respect for others and care for the environment.
Join Us
This is a great opportunity to make a visible impact in a business that is proud of its product, passionate about its people and committed to sustainable performance. If you enjoy solving problems, improving processes and working with people to make change happen, we’d love to hear from you.
Process Support Engineer employer: Highland Spring Ltd
Highland Spring Group is an exceptional employer that prioritises the well-being of its employees and the environment. Located in the stunning Ochil Hills, we foster a collaborative work culture where teamwork and continuous improvement are at the forefront, offering ample opportunities for personal and professional growth. Join us to be part of a dedicated team that values safety, quality, and sustainability while making a tangible impact in the bottling industry.
StudySmarter Expert Advice🤫
We think this is how you could land Process Support Engineer
✨Tip Number 1
Get to know the company culture before your interview. Check out Highland Spring Group's values and think about how you can align your experiences with their focus on teamwork, pride, and care for the environment. This will help you connect better during the conversation.
✨Tip Number 2
Prepare some solid examples of how you've used Lean and Six Sigma tools in past roles. Be ready to share specific instances where you improved processes or solved problems, as this will show you're a hands-on engineer who can make a real difference on the shop floor.
✨Tip Number 3
Practice your communication skills! Since you'll be working closely with operators and team leaders, being able to listen actively and influence change is key. Try role-playing with a friend to get comfortable discussing your ideas and experiences.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Highland Spring Group team and making an impact in their operations.
We think you need these skills to ace Process Support Engineer
Some tips for your application 🫡
Show Your Passion for Process Improvement:When you're writing your application, let us see your enthusiasm for improving processes. Share specific examples of how you've used Lean or Six Sigma tools in the past to make a difference. We love hearing about real-life experiences!
Be People-Centric:Remember, this role is all about teamwork and collaboration. Highlight your ability to listen to operators and work closely with different teams. We want to know how you build trust and influence change without direct authority.
Keep It Clear and Concise:Make sure your application is easy to read and straight to the point. Use clear language and avoid jargon where possible. We appreciate a confident communication style that gets your message across effectively.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Highland Spring Group!
How to prepare for a job interview at Highland Spring Ltd
✨Know Your Processes
Before the interview, brush up on your knowledge of bottling operations and process improvement techniques. Familiarise yourself with Lean and Six Sigma tools, as these will likely come up in conversation. Being able to discuss specific examples of how you've applied these methods in past roles will show that you're ready to hit the ground running.
✨Engage with the Team
Highland Spring Group values teamwork and collaboration, so be prepared to demonstrate your ability to work well with others. Think of examples where you've successfully engaged with operators or team leaders to implement improvements. Highlight your communication skills and how you build trust within a team.
✨Showcase Your Problem-Solving Skills
Be ready to discuss real-life scenarios where you've tackled challenges in a fast-paced manufacturing environment. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how your actions led to tangible improvements in safety, quality, or efficiency.
✨Emphasise Sustainability
Since Highland Spring Group is committed to sustainability, it’s important to express your passion for environmentally friendly practices. Share any experiences you have in reducing waste or improving resource efficiency. This will resonate well with their values and show that you align with their mission.
