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- Tasks: Support and improve bottling operations for safety, efficiency, and sustainability.
- Company: Join Highland Spring Group, guardians of natural-source water and sustainable practices.
- Benefits: Competitive salary, supportive team culture, and commitment to sustainability.
- Other info: Collaborative environment focused on continuous improvement and respect for the planet.
- Why this job: Make a real impact on processes while working closely with passionate teams.
- Qualifications: Degree or HND in Engineering; experience in FMCG manufacturing preferred.
The predicted salary is between 30000 - 40000 £ per year.
At Highland Spring Group, every drop of our natural-source water begins in the majestic Ochil Hills. We are proud guardians of 2,500 acres of protected organic land, and we care deeply about our people, our product, our customers and the environment we are trusted to protect.
We are looking for a Process Support Engineer to join our Operations team at our Ochils site. This is a hands-on, shop-floor focused role where you will help our bottling operations run safely, efficiently and sustainably.
You will work closely with Operations, Engineering, Quality and Maintenance teams to improve line performance, solve problems and support continuous improvement. Just as importantly, you will bring people with you — listening to operators, building trust, and embedding improvements through teamwork.
What you’ll be doing
As Process Support Engineer, you will play a key role in improving how our high-speed bottling and packaging lines perform. You will use data, practical engineering knowledge and strong relationships to identify opportunities, reduce losses and support lasting change.
- Support safe, efficient and high-quality bottling operations across our production lines
- Analyse line performance, including OEE, downtime, waste, changeovers and process variability
- Identify and deliver practical improvement opportunities that improve safety, quality, output and efficiency
- Lead and support structured problem-solving using Lean and Six Sigma tools
- Work with operators and team leaders to embed best-practice line running and asset care standards
- Support trials, process changes and standard-setting to help stabilise and sustain improvements
- Help simplify and improve SOPs, standards and ways of working
- Reduce waste across time, materials, energy and water, supporting our sustainability commitments
- Use data to guide decisions, reporting and visual management
- Make sure improvements are documented, standardised and sustained
About you
You are a practical, people-centred engineer who enjoys being close to the process and seeing improvements come to life on the shop floor. You understand that operators are experts in their own processes, and you know how to listen, challenge respectfully and influence change without direct authority. You are comfortable working in a fast-moving manufacturing environment and enjoy solving problems that make a real difference.
You will bring:
- A degree or HND in Engineering, a related discipline, or equivalent practical experience.
- Experience in FMCG manufacturing, ideally within bottling, packaging or another high-speed production environment.
- Strong knowledge of process improvement and line optimisation.
- Working knowledge of Lean and Six Sigma tools.
- Strong problem-solving and data analysis skills.
- The ability to engage, coach and influence people at all levels.
- A clear, confident and pragmatic communication style.
- A commitment to safety, quality, continuous improvement and sustainable performance.
It would be helpful, but not essential, if you also have:
- Six Sigma Green Belt or Black Belt accreditation
- Experience with OEE improvement and loss analysis
- Knowledge of food safety standards such as BRCGS
- Experience supporting change management in manufacturing environments
How we work
Our values shape how we do things at Highland Spring Group. We’re a Team — we help and support each other, listen, solve problems together and play our part. We’re Proud — we take pride in our brand, our product and our performance, always looking for ways to improve. We Care — we respect each other, care for our customers, protect our hills and environment, and make sure everyone has a voice.
In this role, those values show up every day through collaboration, ownership, continuous improvement, respect for others and care for the environment.
Join us
This is a great opportunity to make a visible impact in a business that is proud of its product, passionate about its people and committed to sustainable performance. If you enjoy solving problems, improving processes and working with people to make change happen, we’d love to hear from you.
Process Support Engineer employer: Highland Spring Group
Contact Detail:
Highland Spring Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Support Engineer
✨Tip Number 1
Get to know the company culture before your interview. Check out Highland Spring Group's values and think about how you can align your experiences with their focus on teamwork, pride, and care. This will help you connect better during the conversation.
✨Tip Number 2
Prepare some solid examples of how you've used Lean and Six Sigma tools in past roles. Be ready to share specific instances where you improved processes or solved problems, as this will show you're a practical, hands-on engineer who can make a real difference.
✨Tip Number 3
Practice your communication skills! Since you'll be working closely with operators and team leaders, being able to listen actively and influence change is key. Role-play scenarios with a friend to boost your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Highland Spring Group team.
We think you need these skills to ace Process Support Engineer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Process Support Engineer role. Highlight your experience in FMCG manufacturing and any relevant skills in process improvement, as this will show us you understand what we're looking for.
Showcase Your Problem-Solving Skills: We love a good problem-solver! Use specific examples from your past experiences where you've successfully tackled challenges using Lean or Six Sigma tools. This will help us see how you can contribute to our continuous improvement efforts.
Be Personable: Remember, we value teamwork and communication. In your application, let your personality shine through! Share how you've built relationships with colleagues and operators in previous roles, as this is key to embedding improvements on the shop floor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen to join our team at Highland Spring Group!
How to prepare for a job interview at Highland Spring Group
✨Know Your Stuff
Make sure you brush up on your engineering knowledge, especially around process improvement and line optimisation. Familiarise yourself with Lean and Six Sigma tools, as these will likely come up in conversation. Being able to discuss specific examples of how you've used these methods in past roles will really impress.
✨Show Your People Skills
Since this role is all about collaboration, be prepared to demonstrate your ability to engage and influence others. Think of examples where you've successfully worked with operators or team leaders to implement changes. Highlighting your listening skills and how you build trust will show that you're a people-centred engineer.
✨Be Data-Driven
Get comfortable talking about data analysis and how it informs your decision-making. Be ready to discuss how you've used data to identify opportunities for improvement in previous roles. This will show that you understand the importance of metrics like OEE and downtime in a manufacturing environment.
✨Emphasise Safety and Sustainability
Highland Spring Group values safety and sustainability, so make sure to express your commitment to these areas. Share any relevant experiences where you've contributed to safe working practices or sustainability initiatives. This will align your values with theirs and demonstrate that you're a good fit for their culture.