At a Glance
- Tasks: Support and improve bottling operations through data analysis and teamwork.
- Company: Highland Spring Group, a leader in sustainable natural-source water.
- Benefits: Competitive salary, commitment to sustainability, and a supportive team environment.
- Other info: Join a proud team dedicated to continuous improvement and environmental care.
- Why this job: Make a real impact on production efficiency and sustainability while working hands-on.
- Qualifications: Degree or HND in Engineering and experience in FMCG manufacturing.
The predicted salary is between 40000 - 41000 £ per year.
At Highland Spring Group, every drop of our natural-source water begins in the Ochil Hills. We are proud guardians of 2,500 acres of protected organic land, and we care deeply about our people, our product, our customers and the environment we are trusted to protect.
We are looking for a Process Support Engineer to join our Operations team at our Ochils site. This is a hands-on, shop-floor focused role where you will help our bottling operations run safely, efficiently and sustainably. You will work closely with Operations, Engineering, Quality and Maintenance teams to improve line performance, solve problems and support continuous improvement. Just as importantly, you will bring people with you — listening to operators, building trust, and embedding improvements through teamwork.
What you’ll be doing
As Process Support Engineer, you will play a key role in improving how our high-speed bottling and packaging lines perform. You will use data, practical engineering knowledge and strong relationships to identify opportunities, reduce losses and support lasting change. You will:
- Support safe, efficient and high-quality bottling operations across our production lines
- Analyse line performance, including OEE, downtime, waste, changeovers and process variability
- Identify and deliver practical improvement opportunities that improve safety, quality, output and efficiency
- Lead and support structured problem-solving using Lean and Six Sigma tools
- Work with operators and team leaders to embed best-practice line running and asset care standards
- Support trials, process changes and standard-setting to help stabilise and sustain improvements
- Help simplify and improve SOPs, standards and ways of working
- Reduce waste across time, materials, energy and water, supporting our sustainability commitments
- Use data to guide decisions, reporting and visual management
- Make sure improvements are documented, standardised and sustained
About you
You are a practical, people-centred engineer who enjoys being close to the process and seeing improvements come to life on the shop floor. You understand that operators are experts in their own processes, and you know how to listen, challenge respectfully and influence change without direct authority. You are comfortable working in a fast-moving manufacturing environment and enjoy solving problems that make a real difference.
You will bring:
- A degree or HND in Engineering, a related discipline, or equivalent practical experience.
- Experience in FMCG manufacturing, ideally within bottling, packaging or another high-speed production environment.
- Strong knowledge of process improvement and line optimisation.
- Working knowledge of Lean and Six Sigma tools.
- Strong problem-solving and data analysis skills.
- The ability to engage, coach and influence people at all levels.
- A clear, confident and pragmatic communication style.
- A commitment to safety, quality, continuous improvement and sustainable performance.
It would be helpful, but not essential, if you also have:
- Six Sigma Green Belt or Black Belt accreditation
- Experience with OEE improvement and loss analysis
- Knowledge of food safety standards such as BRCGS
- Experience supporting change management in manufacturing environments
How we work
Our values shape how we do things at Highland Spring Group. We’re a Team — we help and support each other, listen, solve problems together and play our part. We’re Proud — we take pride in our brand, our product and our performance, always looking for ways to improve. We Care — we respect each other, care for our customers, protect our hills and environment, and make sure everyone has a voice.
In this role, those values show up every day through collaboration, ownership, continuous improvement, respect for others and care for the environment.
Join us
This is a great opportunity to make a visible impact in a business that is proud of its product, passionate about its people and committed to sustainable performance. If you enjoy solving problems, improving processes and working with people to make change happen, we’d love to hear from you.
Process Support Engineer in London employer: Highland Spring Group
Highland Spring Group is an exceptional employer that prioritises the well-being of its employees and the environment. Located in the stunning Ochil Hills, we foster a collaborative work culture where teamwork and continuous improvement are at the forefront, offering ample opportunities for personal and professional growth. Join us to make a meaningful impact in a company that values pride in its product and care for its people and surroundings.
StudySmarter Expert Advice🤫
We think this is how you could land Process Support Engineer in London
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Highland Spring Group, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace Process Support Engineer in London
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Highland Spring Group specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Highland Spring Group
✨Know Your Manufacturing Processes
Before you walk into the interview with Highland Spring Group, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Highland Spring Group value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
