Front Desk & Office Administrator
Front Desk & Office Administrator

Front Desk & Office Administrator

Full-Time 24000 - 36000 ÂŁ / year (est.) No home office possible
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Highland Spring Group

At a Glance

  • Tasks: Be the friendly face of our office, managing calls and welcoming visitors.
  • Company: Join Highland Spring Group, a purpose-driven company that values teamwork and quality.
  • Benefits: Flexible part-time hours, supportive team environment, and a chance to grow your skills.
  • Why this job: Make a real impact by ensuring smooth office operations and customer satisfaction.
  • Qualifications: Previous admin experience and excellent communication skills are a must.
  • Other info: Enjoy a beautiful work location with a focus on caring for people and the environment.

The predicted salary is between 24000 - 36000 ÂŁ per year.

Highland Spring Group is seeking a friendly and efficient Front Desk & Office Administrator to join our HR & Admin team. This role is based at our beautiful location at our Ochils site in Blackford. If you have excellent interpersonal skills and a \”can do\” attitude, we would love to hear from you!

As the Front Desk & Office Administrator, you will be the first point of contact for both external and internal customers. Your role is to ensure that customer needs are met efficiently and professionally while complying with company procedures. You will also assist with various administrative tasks to support day-to-day office operations.

What you can expect:

  • Answering calls directed to reception in a courteous and timely manner.
  • Welcoming and directing all visitors and contractors, ensuring compliance with Health and Safety & QA regulations.
  • Managing daily mail, including distribution, scanning, and preparation for evening pick-up.
  • Receiving and forwarding small parcel deliveries, and arranging couriers.
  • Booking and managing meeting rooms, including setting up and clearing rooms, and organizing refreshments.
  • Coordinating website enquiries via email.
  • Keeping basic office supplies stocked and replenished.
  • Maintaining the reception area.
  • Ensuring the visitor sign-in book is taken to all fire evacuation points in the event of a fire alarm.
  • Ordering and processing work wear & PPE, and raising purchase orders.
  • Maintaining front door security and access swipe cards for all staff.
  • Liaising with vendors, building management, and service providers as required.

About You:

  • Previous experience in a similar role.
  • Excellent interpersonal skills, particularly verbal communication.
  • Competent IT skills in Microsoft Office, with good administration and organizational skills.
  • Ability to manage a varied workload and proactively suggest improvements.
  • Enthusiastic with a \”can do\” attitude.

At Highland Spring, our values are at the heart of everything we do. We’re a Team – we work together, support one another, and celebrate our successes. We’re Proud – of our brand and the quality of our products. And We Care – about our people, our customers, and the environment. If you share our passion and want to be part of a purpose-driven business that truly lives its values, we’d love to hear from you.

This role is part-time, 3-4 days per week, with working hours from 08:30 to 16:30. This role comes with the requirement to work full time to cover annual leave within the team as and when required. This will be planned well in advance.

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Front Desk & Office Administrator employer: Highland Spring Group

Highland Spring Group is an exceptional employer, offering a supportive and collaborative work environment at our picturesque Ochils site in Blackford. We prioritise employee growth and well-being, providing flexible part-time hours and a culture that celebrates teamwork, pride in our products, and a commitment to caring for our people and the environment. Join us to be part of a purpose-driven business where your contributions are valued and recognised.
Highland Spring Group

Contact Detail:

Highland Spring Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Desk & Office Administrator

✨Tip Number 1

Make sure to research Highland Spring Group before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.

✨Tip Number 2

Practice your interpersonal skills! Since you'll be the first point of contact, role-play common scenarios with a friend or family member. This will help you feel more confident and ready to tackle any situation that comes your way.

✨Tip Number 3

Don’t forget to highlight your 'can do' attitude during the interview. Share examples of how you've tackled challenges in previous roles and how you can bring that positive energy to the Front Desk & Office Administrator position.

✨Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Highland Spring team.

We think you need these skills to ace Front Desk & Office Administrator

Interpersonal Skills
Verbal Communication
Customer Service
Administrative Skills
Organisational Skills
IT Skills in Microsoft Office
Time Management
Problem-Solving Skills
Health and Safety Compliance
Attention to Detail
Flexibility
Proactive Improvement Suggestions

Some tips for your application 🫡

Show Your Personality: When writing your application, let your friendly and efficient personality shine through! We want to see that 'can do' attitude in your words, so don’t be afraid to be a bit informal and approachable.

Tailor Your Experience: Make sure to highlight any previous experience that relates directly to the Front Desk & Office Administrator role. We love seeing how your skills match up with what we’re looking for, so be specific about your relevant tasks and achievements.

Keep It Organised: Just like you would manage the office supplies, keep your application neat and organised. Use clear headings and bullet points to make it easy for us to read through your qualifications and experiences.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything in one place and makes it easier for you to track your application status!

How to prepare for a job interview at Highland Spring Group

✨Know the Company Values

Before your interview, take some time to understand Highland Spring Group's values: Teamwork, Pride, and Care. Be ready to share examples of how you embody these values in your previous roles. This will show that you're not just a fit for the job, but also for the company culture.

✨Show Off Your Interpersonal Skills

As a Front Desk & Office Administrator, you'll be the first point of contact for customers. Practice your verbal communication skills and think of scenarios where you've successfully handled customer interactions. Highlighting your 'can do' attitude will make a great impression!

✨Demonstrate Organisational Skills

This role involves managing various tasks like booking meeting rooms and handling mail. Prepare to discuss how you prioritise tasks and manage your time effectively. You might even want to bring a simple example of a system you’ve used to stay organised in past roles.

✨Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you too.

Front Desk & Office Administrator
Highland Spring Group
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