At a Glance
- Tasks: Coordinate customer orders and ensure timely delivery of Highland Spring products.
- Company: Join Highland Spring, a leading name in the logistics and supply chain sector.
- Benefits: Enjoy a competitive salary, supportive team environment, and opportunities for career growth.
- Other info: Be part of a caring team that values collaboration and continuous improvement.
- Why this job: Kickstart your logistics career while making a real impact on customer satisfaction.
- Qualifications: Organised, dependable, and eager to learn; customer service experience is a plus.
The predicted salary is between 28615 - 28615 £ per year.
Build your career in logistics with Highland Spring. Are you organised, comfortable working with customers and colleagues, and interested in developing a career in logistics or supply chain? We’re looking for a Customer Logistics Coordinator to join our Supply Chain team at our Blackford site. This is a great opportunity for someone relatively early in their career who wants to build practical experience across customer service, logistics and supply chain within Highland Spring.
You don’t need to have spent years working in logistics. You may already have some experience in customer service, administration, order processing, transport or supply chain, or you may be looking for an opportunity to take your next step into the sector.
You’ll be at the centre of our day-to-day logistics operation, helping to make sure Highland Spring products get from our warehouses to our customers accurately and on time. The role offers a salary of £28,615.59 and is based at our Blackford site, working 37.5 hours per week as part of our Supply Chain team.
What you’ll be doing:
- Working closely with our Customer Supply Chain Coordinators, hauliers and third-party logistics partners to help keep orders moving and ensure our customers receive the service they expect.
- Coordinating customer orders, making sure they are allocated and ready for collection and delivery at the right time.
- Arranging and monitoring deliveries with our hauliers and third-party warehouses, checking that orders have been processed accurately through our systems, and investigating any shipping or delivery issues that arise.
- Supporting the team with haulage information, purchase orders and invoices, keeping customer service and logistics trackers up to date, and helping monitor our On Time In Full (OTIF) performance.
As you develop in the role, you’ll gain experience of the systems, processes and relationships that help keep a busy supply chain running smoothly.
What we’re looking for:
We’re not expecting you to know everything from day one. What matters most is that you’re organised, dependable and keen to learn. You’ll enjoy working with different people, communicate clearly and take pride in getting the details right. You should be comfortable using Microsoft Office and confident learning new systems as part of the role. You’ll also need to be able to manage different priorities, solve problems and work well as part of a team. Experience within FMCG, logistics or working with hauliers would be useful, but it isn’t essential. A background in customer service or administration could give you many of the transferable skills you need to succeed here.
How we work:
At Highland Spring, how we work together matters just as much as what we deliver. We’re a Team – we help each other, listen to others and work together to solve problems. We’re Proud – we take ownership of our work, do what we say we will do and look for ways to keep improving. We Care – we treat people fairly and respectfully, support our customers and colleagues, and recognise that everyone has a voice.
If you’re looking for a role where you can learn, build your experience and develop a career in logistics and supply chain, we’d love to hear from you.
Customer Logistics Co-ordinator employer: Highland Spring Group
Highland Spring Group is an exceptional employer, offering a dynamic work environment at The Ochils in Blackford, where innovation and collaboration thrive. Employees benefit from a strong focus on professional development, with opportunities to lead impactful capital projects while enjoying a supportive culture that prioritises safety, quality, and teamwork. Join us to be part of a company that values your contributions and fosters growth in the engineering and manufacturing sector.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Logistics Co-ordinator
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Highland Spring Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Highland Spring Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Highland Spring Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Customer Logistics Co-ordinator
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Highland Spring Group:This is your chance to really connect with the team at Highland Spring Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Highland Spring Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Highland Spring Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Highland Spring Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Highland Spring Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
