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- Tasks: Manage front desk duties and ensure guests receive excellent service.
- Company: Join a well-established Highland hotel with a supportive team.
- Benefits: Permanent role, training provided, and a friendly work environment.
- Why this job: Be the first point of contact for guests and create memorable experiences.
- Qualifications: Previous experience in customer service is preferred; strong communication skills are essential.
- Other info: Flexible shifts including weekends, perfect for balancing work and study.
The predicted salary is between 24000 - 36000 £ per year.
The Highland Hotel is recruiting a Hotel Receptionist to join its front desk team in Strathpeffer. This role suits someone professional, organised, and comfortable being the first point of contact for guests.
You will manage front desk duties including guest check in and check out. You will handle enquiries in person, by phone, and by email. You will support day-to-day reception operations and work closely with the wider hotel team. You will help ensure guests receive a welcoming and efficient service throughout their stay.
Working pattern: The role is based on four eight hour shifts per week. Shifts are rota based and include weekends. Early and late shifts are part of the working pattern.
What we are looking for:
- Previous experience in hotel reception, front desk, or customer service is preferred.
- Strong communication and organisational skills.
- The ability to work calmly in a busy hospitality environment.
- Bilingual or multilingual skills are desirable but not essential.
What is on offer: A permanent role within a well-established Highland hotel. Training provided where required. A supportive team environment focused on guest service and professionalism.
How to apply: Apply through Highland Jobs.
Hotel Receptionist in Strathpeffer employer: Highland Hotel, Strathpeffer
Contact Detail:
Highland Hotel, Strathpeffer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist in Strathpeffer
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that receptionist role.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for guests, it’s crucial to come across as friendly and professional. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! During interviews, share examples of how you've managed busy situations in the past. This will demonstrate that you can handle the fast-paced environment of a hotel reception.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are eager to join our team. It shows initiative and enthusiasm, which are key traits for a hotel receptionist.
We think you need these skills to ace Hotel Receptionist in Strathpeffer
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.
Tailor Your Experience: Make sure to highlight any previous experience in hotel reception or customer service. We love seeing how your skills align with what we’re looking for, so be specific about your past roles and responsibilities.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Highland Hotel, Strathpeffer
✨Know the Hotel Inside Out
Before your interview, take some time to research The Highland Hotel. Familiarise yourself with its services, amenities, and any recent news. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Hotel Receptionist, you'll be the first point of contact for guests. Prepare examples from your past experiences where you've provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a guest.
✨Practice Common Interview Questions
Anticipate questions related to handling guest enquiries, managing check-ins and check-outs, and working under pressure. Practising your responses can help you articulate your thoughts clearly during the interview.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the hospitality industry. A smart appearance will reflect your understanding of the role and the importance of professionalism in a hotel setting.
