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- Tasks: Manage front desk duties and provide excellent service to guests.
- Company: A well-established hotel in the beautiful Highland region.
- Benefits: Full-time hours, supportive team environment, and professional development opportunities.
- Why this job: Join a friendly team and enhance your customer service skills in a vibrant setting.
- Qualifications: Strong communication, organisational skills, and previous reception or customer service experience.
- Other info: Work four 8-hour shifts per week, including weekends.
The predicted salary is between 30000 - 42000 £ per year.
A well-established Highland hotel in Strathpeffer seeks a Hotel Receptionist to manage front desk duties and ensure guests receive excellent service. The ideal candidate will have strong communication and organisational skills, along with previous experience in hotel reception or customer service.
This full-time role involves working four 8-hour shifts per week on a rota that includes weekends, providing a supportive team environment focused on professionalism and guest service.
Hotel Front Desk Pro - Permanent Full-Time, Weekend Shifts in Strathpeffer employer: Highland Hotel, Strathpeffer
Contact Detail:
Highland Hotel, Strathpeffer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Front Desk Pro - Permanent Full-Time, Weekend Shifts in Strathpeffer
✨Tip Number 1
Make sure to research the hotel and its values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to customer service and front desk duties. We all know that confidence is key, so rehearsing your responses can help you shine during the actual interview.
✨Tip Number 3
Dress the part! First impressions matter, especially in a hospitality role. Show up looking professional and polished to demonstrate your commitment to guest service right from the start.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows that you’re enthusiastic about the opportunity. And remember, apply through our website for the best chance!
We think you need these skills to ace Hotel Front Desk Pro - Permanent Full-Time, Weekend Shifts in Strathpeffer
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight any previous experience in hotel reception or customer service. We want to see how you've excelled in similar roles and how you can bring that expertise to our team.
Communicate Clearly: Strong communication skills are key for this role. Use clear and concise language in your application to demonstrate your ability to convey information effectively. Remember, we’re looking for someone who can engage with guests effortlessly!
Organisational Skills Matter: Don’t forget to mention your organisational skills! This role involves managing front desk duties, so let us know how you keep things running smoothly, whether it’s through time management or multitasking.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process. We can’t wait to hear from you!
How to prepare for a job interview at Highland Hotel, Strathpeffer
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel. Familiarise yourself with its history, services, and any recent news. This will not only show your genuine interest but also help you answer questions about why you want to work there.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of specific situations where you went above and beyond for a guest. This will demonstrate your ability to handle the front desk duties effectively.
✨Practice Common Interview Questions
Anticipate questions related to handling difficult guests or managing busy periods at the front desk. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
Since this role is in a professional environment, make sure to dress smartly for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
