Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a vibrant team and manage daily operations in our Beauly Boutique.
- Company: Join Highland Hospice, a community-focused charity with a heart.
- Benefits: Enjoy 35 days holiday, health perks, flexible hours, and a discount in all shops.
- Why this job: Make a real difference while developing your retail skills in a creative environment.
- Qualifications: Team leadership experience and a passion for exceptional customer service.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
The predicted salary is between 27900 - 39180 £ per year.
Position Summary
- Part time
- 30 hours per week
- £27,900 per annum pro rata
- 35 days holiday including public holidays
- Closing date 6 March 2026
Highland Hospice is recruiting a Shop Manager for its boutique charity shop in Beauly. This role suits someone organised and people focused who can lead volunteers and maximise the shop’s trading potential.
The role
- You will manage the day to day operation of the shop.
- You will lead and support volunteers to ensure effective running of the store.
- You will ensure high standards of customer care at all times.
- You will oversee sorting, steaming and pricing of incoming stock.
- You will maintain strong shop floor presentation through layout and window display.
- You will work towards maximising income for Highland Hospice services.
Working pattern
This is a 30 hour per week part time role. The position is based in Beauly.
What we are looking for
- You must be confident working with volunteers and customers.
- You should take pride in maintaining high standards.
- You must enjoy working as part of a team.
- A creative and organised approach is important.
- Previous retail or supervisory experience is desirable.
What is on offer
- £27,900 per annum pro rata.
- 35 days holiday including public holidays.
- 10 percent discount across Highland Hospice charity shops.
- Access to health benefits and support services.
- Employee assistance programme.
- Pension with contribution matching and Death in Service benefit.
- Flexible working arrangements.
- Discounted meals in the hospice cafe.
Apply through the employer’s recruitment portal
Your application goes directly to the employer. No agencies. No nonsense.
#J-18808-Ljbffr
Shop Manager employer: Highland Hospice
Contact Detail:
Highland Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity retail sector or even local community groups. You never know who might have a lead on the perfect Shop Manager role!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your artistic flair and passion for exceptional service shine through. Remember, they’re looking for someone who fits into their team!
✨Tip Number 3
Prepare for those interviews! Research Highland Hospice and think about how your skills can contribute to their mission. Bring some innovative ideas to the table that could enhance their shop operations.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our amazing team at Highland Hospice.
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your personality and passion for retail. Highlight any creative ideas you have that could bring a fresh vibe to our shop.
Tailor Your Experience: When you're writing your application, focus on your experience with team leadership, especially if you've worked with volunteers before. We love seeing how your past roles can contribute to our mission!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see why you'd be a great fit for the Shop Manager role.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Highland Hospice.
How to prepare for a job interview at Highland Hospice
✨Know Your Shop Inside Out
Before the interview, take some time to research Highland Hospice and their Beauly Boutique. Familiarise yourself with their mission, values, and the types of products they sell. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
Since the role requires team leadership, be prepared to discuss your previous experiences managing teams, especially volunteers. Think of specific examples where you motivated a team or resolved conflicts, and how those experiences can translate into leading the shop effectively.
✨Bring Your Creative Ideas
As a Shop Manager, creativity is key! Come armed with innovative ideas for shop displays, promotions, or community engagement. Share these during the interview to demonstrate your artistic flair and how you can enhance the shopping experience for customers.
✨Emphasise Customer Service Excellence
Highland Hospice values exceptional service, so be ready to talk about your approach to customer care. Prepare anecdotes that highlight your ability to connect with customers and ensure a positive shopping experience, as this will resonate well with the interviewers.