At a Glance
- Tasks: Assist the shop manager with daily operations and customer service.
- Company: Join Highland Hospice, a leading health employer in the Highlands, dedicated to exceptional care.
- Benefits: Enjoy 35 days holiday, flexible working, and a 10% discount across all charity shops.
- Other info: No prior experience needed; we welcome applicants from all backgrounds.
- Why this job: Be part of a passionate team that values diversity and personal growth while making a social impact.
- Qualifications: We value personality and potential; a love for teamwork and customer service is essential.
The predicted salary is between 15336 - 19176 £ per year.
Hours: 30 hours / week (part-time)
Salary: £25,560per annum (pro-rata)
Holiday: 35 days per annum (including public holidays) (pro-rata)
Closing date:Monday 18 August2025
Sponsorship:Not applicablefor this vacancy
A DAY IN THE LIFE OF A Shop Assistant
What you\'ll be doing...
Reporting to the Shop Manager, you can expect your working day to include the following:
- As a shop assistant you will help the shop manager with the day-to-day operations of the shop and volunteers, enabling the shop to operate effectively and achieve its maximum trading potential.
- You will work with volunteers to ensure that high standards of customer care are achieved at all times.
- You will work with the volunteers to sort, steam and price incoming stock to ensure that the shop floor stock levels are maintained.
- You will maintain a high standard of presentation in the shop through effective layout, display and window dressing.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of Shop Assistant you will need the following qualities and skills:
- Be a people person who loves exceptional service!
- Take great pride in what you do.
- Love working as part of a team.
- Enjoys being busy and working within a fast paced environment.
WHAT WE OFFER
At Highland Hospice we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, innovation, and individuality is one of the reasons we are a first-choice health employer in the Highlands! We are passionate about our services and always on the lookout for new talent to join us on our journey.
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- 10% discount throughout all of our 15 Charity Shops.
- Access to a wide range of health benefits and services via HSF flexible schemes which can reimburse you up to 100% for a wide range of health care costs.
- Free access to our employee assistance program that provides you with counselling services, financial advice, mental health support and more to help overcome any personal or workplace challenges.
- Generous holiday entitlement with a buy more or sell some option
- Flexible working arrangements
- Pension with addition contribution matching and Death in Service Benefit
Plus access to many more schemes and enhanced benefits.
EQUAL OPPORTUNITIES
Highland Hospice is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact Recruitment@highlandhospice.org.uk
This post is not subject to a Disclosure/PVG check.
Informal enquiries can be made to Debbie Macleod d.macleod@highlandhospice.org.uk or 01667 259386
#J-18808-LjbffrShop Assistant (Nairn) employer: Highland Hospice
Highland Hospice is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture where diversity and individuality are celebrated. As a Shop Assistant in Nairn, you will enjoy generous holiday entitlements, flexible working arrangements, and access to comprehensive health benefits, all while contributing to a meaningful cause within a vibrant team environment. With a commitment to employee growth and a strong focus on customer service, Highland Hospice provides a rewarding workplace for those passionate about making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Assistant (Nairn)
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this will resonate with the hiring team who values exceptional service.
✨Tip Number 2
Demonstrate your teamwork skills by discussing experiences where you successfully collaborated with others. Highlighting your ability to work well with volunteers will be crucial, as this role involves a lot of teamwork.
✨Tip Number 3
Prepare to discuss how you handle busy environments. The shop assistant role is fast-paced, so share strategies you use to stay organised and maintain high standards under pressure.
✨Tip Number 4
Research Highland Hospice and its mission. Being knowledgeable about the organisation will not only impress the interviewers but also show your genuine interest in contributing to their cause.
We think you need these skills to ace Shop Assistant (Nairn)
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what a Shop Assistant does at Highland Hospice. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV:Make sure your CV reflects your customer service skills and teamwork experience. Use specific examples that demonstrate your ability to work in a fast-paced environment and provide exceptional service.
Craft a Compelling Cover Letter:Write a cover letter that showcases your personality and passion for the role. Mention why you want to work at Highland Hospice and how your values align with their mission of providing excellent service.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Highland Hospice
✨Show Your People Skills
As a Shop Assistant, you'll be working closely with customers and volunteers. Make sure to highlight your experience in providing exceptional customer service and your ability to work well in a team during the interview.
✨Demonstrate Your Passion for the Role
Express your enthusiasm for the position and the organisation. Share examples of how you take pride in your work and how you enjoy being busy in a fast-paced environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle various situations in the shop. Think of specific examples from your past experiences where you successfully managed challenges or improved customer satisfaction.
✨Research the Organisation
Familiarise yourself with Highland Hospice's mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in becoming part of their team.
