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For Companies At a Glance
- Tasks: Support daily shop operations and deliver exceptional customer service.
- Company: Join Highland Hospice, a supportive team making a local impact.
- Benefits: Enjoy 35 days holiday, health benefits, and flexible working arrangements.
- Why this job: Develop retail skills while contributing to a meaningful cause.
- Qualifications: Previous retail experience and a passion for teamwork.
- Other info: Dynamic environment with opportunities for personal growth.
The predicted salary is between 26557 - 26557 £ per year.
Hours: 15 hours / week (part-time)
Salary: £26,557 per annum, pro-rata (£13.58 per hour)
Holiday: 35 days per annum (including public holidays) pro-rata
Sponsorship: Not applicable for this vacancy
Closing date: Monday 30 March 2026
A DAY IN THE LIFE OF A Shop Assistant
Highland Hospice is seeking a part-time Shop Assistant to join our Academy Street shop in Inverness. We’re looking for individuals with previous retail experience, preferably in a fast-paced setting, to become part of our supportive and enthusiastic team. This is a great opportunity to develop your retail skills while making a meaningful contribution to the Hospice’s mission of supporting local communities.
What you’ll be doing...
- Reporting to the Shop Manager, you can expect your working day to include the following:
- As a Shop Assistant, you will support the Shop Manager in the day-to-day running of the shop, contributing to its smooth operation and helping to maximise trading potential.
- You will work closely with volunteers to ensure exceptional customer service is delivered at all times.
- Together with the volunteer team, you will assist in sorting, steaming, and pricing donated items, ensuring a consistent flow of stock to the shop floor.
- You will help maintain an attractive and well-organised retail environment through effective merchandising, display, and window dressing.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
- Be a people person who loves exceptional service!
- Take great pride in what you do.
- Love working as part of a team.
- Enjoy being busy and working within a fast-paced environment.
WHAT WE OFFER
At Highland Hospice we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, innovation, and individuality is one of the reasons we are a first-choice health employer in the Highlands! We are passionate about our services and always on the lookout for new talent to join us on our journey.
- You will have access to a benefits package we believe truly works for our people and enhances our overall culture:
- 10% discount throughout all of our 15 Charity Shops.
- Access to a wide range of health benefits and services via HSF flexible schemes which can reimburse you up to 100% for a wide range of health care costs.
- Free access to our employee assistance program that provides you with counselling services, financial advice, mental health support and more to help overcome any personal or workplace challenges.
- Generous holiday entitlement with a buy more or sell some option.
- Flexible working arrangements.
- Pension with addition contribution matching and Death in Service Benefit.
- Plus access to many more schemes and enhanced benefits.
This post is not subject to a Disclosure/PVG check.
Informal enquiries can be made to Carol Ross, Shop Manager, on 01463 243132 or email c.ross@highlandhospice.org.uk
EQUAL OPPORTUNITIES
Highland Hospice is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact Recruitment@highlandhospice.org.uk
Part-Time Shop Assistant — Fast-Paced Retail with Local Impact in Inverness employer: Highland Hospice
Contact Detail:
Highland Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Shop Assistant — Fast-Paced Retail with Local Impact in Inverness
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Highland Hospice. Understand their mission and values, and think about how your personality and experience align with them. This will help you stand out as someone who genuinely cares about the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to retail and customer service. Think about specific examples from your past experiences that showcase your skills in a fast-paced environment. We want to hear your stories!
✨Tip Number 3
Show your enthusiasm! When you walk into that interview, let your passion for retail and helping others shine through. Smile, be friendly, and don’t forget to express how excited you are about the opportunity to work with the team at Highland Hospice.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Part-Time Shop Assistant — Fast-Paced Retail with Local Impact in Inverness
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Highlight your passion for customer service and teamwork, as these are key qualities we’re looking for.
Tailor Your Experience: Make sure to mention any previous retail experience, especially in fast-paced environments. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Keep It Clear and Concise: While we appreciate creativity, clarity is crucial. Keep your application straightforward and to the point. Use bullet points if it helps to make your skills and experiences stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Highland Hospice
✨Know the Mission
Before your interview, take some time to understand Highland Hospice's mission and values. This will help you connect your personal motivations with their goals, showing that you're not just looking for any job, but that you genuinely want to contribute to their cause.
✨Showcase Your People Skills
As a Shop Assistant, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers or worked effectively in a team. This will demonstrate your people skills and ability to thrive in a fast-paced environment.
✨Dress for Success
Even though it's a retail position, first impressions matter! Dress smartly and appropriately for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the shop well.
✨Ask Thoughtful Questions
Prepare a few questions to ask during the interview. Inquire about the team dynamics, how they support volunteers, or what a typical day looks like. This shows your interest in the role and helps you gauge if it’s the right fit for you.