At a Glance
- Tasks: Assist with ticket sales, greet customers, and ensure passenger safety.
- Company: Highland Hospice, dedicated to providing exceptional service.
- Benefits: Flexible hours, great experience, and a chance to work outdoors.
- Why this job: Join a fun team and make a difference in your community.
- Qualifications: Friendly attitude and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
Highland Hospice is seeking a casual railway assistant to help operate and run the Ness Islands Railway during the Easter school holidays, summer holidays, and weekends. The role involves ticket sales, customer greeting, and ensuring the safety of passengers.
The ideal candidate will be a people person with a strong focus on exceptional service, flexibility, and pride in their work. This position offers variable working hours based on demand.
Casual Railway Assistant – Ticketing & Safety in Inverness employer: Highland Hospice
Highland Hospice is an excellent employer that values its staff and fosters a supportive work culture, making it an ideal place for those looking to contribute to the community while enjoying flexible working hours. Employees benefit from opportunities for personal growth and development, all while being part of a team dedicated to providing exceptional service in a beautiful location. Join us at the Ness Islands Railway and be part of a rewarding experience that combines passion for customer service with the joy of working in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Railway Assistant – Ticketing & Safety in Inverness
✨Tip Number 1
Get to know the company! Research Highland Hospice and their values. When you understand what they stand for, you can tailor your approach and show them you're a perfect fit for their team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, think of scenarios where you can demonstrate your exceptional service. Role-play with friends or family to build your confidence.
✨Tip Number 3
Be flexible and ready to adapt! The job requires variable hours, so show that you're willing to work around their needs. Highlight your availability during the Easter and summer holidays when you chat with them.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Casual Railway Assistant – Ticketing & Safety in Inverness
Some tips for your application 🫡
Show Your People Skills:Since this role is all about customer interaction, make sure to highlight your experience in dealing with people. We want to see how you can bring a smile to our passengers' faces!
Flexibility is Key:This position offers variable hours, so let us know about your availability. We appreciate candidates who can adapt to changing schedules and are ready to jump in when needed.
Safety First!:As you'll be ensuring the safety of our passengers, mention any relevant experience or training you have in safety protocols. We value candidates who take safety seriously and can help us maintain a secure environment.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Highland Hospice
✨Know Your Stuff
Familiarise yourself with the Ness Islands Railway and its operations. Understand the ticketing process and safety protocols. This will show your genuine interest in the role and help you answer questions confidently.
✨Show Off Your People Skills
Since this role is all about customer interaction, be ready to share examples of how you've provided exceptional service in the past. Think of situations where you went above and beyond for customers – it’ll highlight your people skills!
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work variable hours. Highlight any previous experience where you adapted to changing schedules or demands, as this will demonstrate your flexibility and commitment.
✨Safety First!
Understand the importance of safety in a railway environment. Be ready to talk about how you would ensure passenger safety and what steps you would take in case of an emergency. This shows that you take the role seriously and prioritise the well-being of others.
