At a Glance
- Tasks: Serve customers, restock shelves, and keep the filling station clean.
- Company: Join Highland Fuels, a trusted fuel supplier with a friendly team.
- Benefits: Earn £12.71 per hour, enjoy employee discounts, and access private healthcare.
- Other info: Flexible hours, full training provided, and opportunities for career growth.
- Why this job: Gain valuable customer service experience while working in a dynamic environment.
- Qualifications: Must be over 18, with excellent people skills and a proactive attitude.
The predicted salary is between 12.71 - 12.71 £ per hour.
About The Role
We need a new colleague with excellent customer service skills to join our friendly team at Mills filling station.
The position includes all aspects of working in a petrol station, including serving customers, restocking, cleaning, etc.
Full training will be provided.
The contract available is for 10 hours per week.
The filling station operates over a 7-day week with changing rotas, so flexibility over your hours is a must.
The role will involve some heavy lifting, lone working and extra hours for holiday cover will be required.
As the role requires the sale of alcohol, applicants must be over the age of 18.
Food background preferably with Level 3.
Remuneration: £12.71 per hour.
If successful, you will be required to provide 2 references to begin the onboarding process.
Please consider who these will be and ensure before applying you are happy to provide 2 suitable references if successful at interview.
One reference must be from a former employer in the last 2 years unless self-employed or in full time education.
About You
You will be a self-starter who likes dealing with people.
- You Will
- Be a team player
- Have excellent customer service skills
- Be able to use your initiative.
Benefits
- Cycle to work Scheme
- Employee Assistance Programme
- Employee Discount Hub
- Pension
- Private Health Care provided after qualifying period
- Employee Owned Trust become a member after qualifying period
About Us
Highland Fuels have been supplying fuel to homes and businesses around Scotland since 1957.
With 11 depots across the country, we provide home heating oil and fuel for the agricultural, commercial and marine sectors.
In addition, we operate 15 retail forecourts from Orkney to Ayrshire.
Alongside our comprehensive range of fuels, including HVO, we provide Ad Blue, lubricants, tanks and telemetry, fuel cards and EV chargers.
We are also an employee-owned trust, which means that every employee has a stake in the business.
We pride ourselves on providing excellent, friendly local service to our customers around the UK, and being a trusted fuelling partner across a wide range of industry sectors.
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Filling Station Assistant - Kirkwall (10 hours) in Inverness employer: Highland Fuels
Highland Fuels Ltd is an excellent employer, offering a supportive work culture that prioritises safety and customer service. With flexible shifts, opportunities for overtime, and comprehensive training for fuel tanker drivers, employees can expect to grow their skills while enjoying a rewarding career in the beautiful landscapes of Scotland.
StudySmarter Expert Advice🤫
We think this is how you could land Filling Station Assistant - Kirkwall (10 hours) in Inverness
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Highland Fuels, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Filling Station Assistant - Kirkwall (10 hours) in Inverness
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Highland Fuels that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Highland Fuels will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Highland Fuels and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Highland Fuels
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Highland Fuels, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Highland Fuels!
