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- Tasks: Join our team serving customers and keeping the filling station running smoothly.
- Company: Highland Fuels, a trusted fuel supplier with a friendly, employee-owned culture.
- Benefits: Earn £12.71 per hour, enjoy discounts, health care, and a cycle to work scheme.
- Other info: Flexible hours with opportunities for career growth in a supportive team.
- Why this job: Gain valuable experience in customer service while working in a dynamic environment.
- Qualifications: Must be over 18, with a passion for teamwork and excellent communication skills.
The predicted salary is between 26400 - 26400 £ per year.
We need a new colleague with excellent customer service skills to join our friendly team at Highland Fuels Balfron, one of our Morrisons retail outlets. The position includes all aspects of working in a petrol station including serving customers, restocking, cleaning, etc. Full training will be provided. The contract available is for 25 hours per week, fully flexible. The filling station operates over a 7‑day week with changing rotas, so flexibility over your hours is a must. The role will involve some heavy lifting, lone working, and extra hours for holiday cover will be required. As the role requires the sale of alcohol, applicants must be over the age of 18. Food background, preferably with Level 3.
Remuneration: £12.71 per hour.
About You
- You will be a self‑starter who likes dealing with people.
- You will be a team player.
- You will have excellent customer service skills.
- You will be able to use your initiative.
Benefits
- Cycle to Work Scheme
- Employee Assistance Programme
- Employee Discount Hub
- Pension
- Private Health Care provided after qualifying period
- Employee Owned Trust – become a member after qualifying period
About Us
Highland Fuels has been supplying fuel to homes and businesses around Scotland since 1957. With 11 depots across the country, we provide home heating oil and fuel for the agricultural, commercial and marine sectors. In addition, we operate 15 retail forecourts from Orkney to Ayrshire. Alongside our comprehensive range of fuels, including HVO, we provide AdBlue, lubricants, tanks and telemetry, fuel cards and EV chargers. We are also an employee‑owned trust, which means that every employee has a stake in the business. We pride ourselves on providing excellent, friendly local service to our customers around the UK, and being a trusted fuelling partner across a wide range of industry sectors.
To Apply
Please send your CV to recruitment@highlandfuels.co.uk or drop it into Balfron Filling Station.
Filling Station Assistant - Balfron (25 hours) in Inverness employer: Highland Fuels
Contact Detail:
Highland Fuels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Filling Station Assistant - Balfron (25 hours) in Inverness
✨Tip Number 1
Get to know the team! When you walk into the filling station, take a moment to chat with the staff. Building rapport can make a huge difference and show that you're genuinely interested in being part of the crew.
✨Tip Number 2
Show off your customer service skills during your visit. Whether it’s a friendly smile or a helpful attitude, demonstrating your ability to connect with customers can really set you apart from other candidates.
✨Tip Number 3
Be flexible! Since the role requires changing rotas, let them know you’re open to various shifts. This shows you’re adaptable and ready to jump in whenever needed, which is a big plus for any employer.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to reach out directly. Don’t hesitate to drop by and say hi while you’re at it!
We think you need these skills to ace Filling Station Assistant - Balfron (25 hours) in Inverness
Some tips for your application 🫡
Show Off Your Customer Service Skills: Since this role is all about excellent customer service, make sure to highlight any relevant experience in your CV. We want to see how you’ve gone above and beyond for customers in the past!
Flexibility is Key: With changing rotas and the need for flexibility, it’s a good idea to mention your availability in your application. Let us know when you can work, especially if you’re open to extra hours for holiday cover.
Be Yourself: We’re looking for self-starters who enjoy dealing with people, so don’t be afraid to let your personality shine through in your application. Share what makes you a great fit for our friendly team!
Apply Through Our Website: While you can send your CV via email or drop it off in person, we encourage you to apply through our website for a smoother process. It helps us keep everything organised and makes it easier for you!
How to prepare for a job interview at Highland Fuels
✨Know the Company
Before your interview, take some time to research Highland Fuels. Understand their history, values, and what they offer. This will not only help you answer questions more confidently but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, prepare examples from your past experiences where you've provided excellent service. Think about how you handled difficult customers or went the extra mile to ensure satisfaction. This will demonstrate your suitability for the position.
✨Be Ready for Flexibility Questions
Given the flexible hours and changing rotas, be prepared to discuss your availability. Highlight your willingness to adapt and cover shifts when needed. This shows that you’re a team player and ready to support your colleagues.
✨Prepare for Practical Scenarios
You might be asked how you would handle specific situations, like restocking shelves or dealing with a lone working scenario. Think through these practical aspects of the job and be ready to share your thoughts on how you'd approach them effectively.