At a Glance
- Tasks: Join our friendly team serving customers and keeping the filling station running smoothly.
- Company: Highland Fuels, a trusted fuel supplier with a focus on excellent local service.
- Benefits: Earn £12.71 per hour, enjoy employee discounts, and access private healthcare after qualifying.
- Other info: Employee-owned trust means you have a stake in the business and career growth opportunities.
- Why this job: Perfect for those who love working with people and want flexible hours in a dynamic environment.
- Qualifications: Must be over 18, have great customer service skills, and be a team player.
The predicted salary is between 12.71 - 12.71 £ per hour.
We need new colleagues with excellent customer service skills to join our friendly team at Auchenharvie filling station. The position includes all aspects of working in a petrol station including serving customers, restocking, cleaning etc. Full training will be provided.
The contracts available are for 16 hours per week. The filling station operates 24/7 with changing rotas, so flexibility over your hours is a must. The role will involve some heavy lifting, lone working and extra hours for holiday cover will be required. As the role requires the sale of alcohol, applicants must be over the age of 18. Food background, preferably with Level 3.
Remuneration: £12.71 per hour.
If successful you will be required to provide 2 references to begin the onboarding process. Please consider who these will be and ensure before applying you are happy to provide 2 suitable references if successful at interview. One reference must be from a former employer in the last 2 years unless self‑employed or in full time education.
About you:
- You will be a self‑starter who likes dealing with people.
- Be a team player.
- Be able to use your initiative.
Benefits:
- Cycle to work Scheme
- Employee Assistance Programme
- Employee Discount Hub
- Pension
- Private Health Care provided after qualifying period
- Employee Owned Trust become a member after qualifying period
About us: Highland Fuels have been supplying fuel to homes and businesses around Scotland since 1957. With 11 depots across the country, we provide home heating oil and fuel for the agricultural, commercial and marine sectors. In addition we operate 15 retail forecourts from Orkney to Ayrshire. Alongside our comprehensive range of fuels, including HVO, we provide AdBlue, lubricants, tanks and telemetry, fuel cards and EV chargers. We are also an employee owned trust which means that every employee has a stake in the business. We pride ourselves on providing excellent, friendly local service to our customers around the UK, and being a trusted fuelling partner across a wide range of industry sectors.
To apply: Please send your CV to recruitment@highlandfuels.co.uk or drop it into Auchenharvie Filling Station.
Filling Station Assistant - Auchenharvie (16 hours) in Stevenston employer: Highland Fuels Ltd
Highland Fuels is an exceptional employer, offering a supportive and friendly work environment at our Auchenharvie filling station. With comprehensive training, flexible hours, and a range of benefits including private healthcare and an employee-owned trust, we empower our team members to thrive and take pride in their contributions. Join us to be part of a company that values its employees and fosters growth while serving the community with dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Filling Station Assistant - Auchenharvie (16 hours) in Stevenston
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Highland Fuels Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Highland Fuels Ltd and let us see your personality shine through!
We think you need these skills to ace Filling Station Assistant - Auchenharvie (16 hours) in Stevenston
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Highland Fuels Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about Highland Fuels Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Highland Fuels Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Highland Fuels Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Highland Fuels Ltd will surely appreciate.
