At a Glance
- Tasks: Serve customers, restock shelves, and keep the filling station clean.
- Company: Join Highland Fuels, a trusted fuel supplier with a friendly team.
- Benefits: Earn £12.71 per hour, enjoy employee discounts, and access private healthcare.
- Other info: Full training provided; become part of an employee-owned business.
- Why this job: Gain valuable experience in customer service while working flexible hours.
- Qualifications: Must be over 18 and have excellent customer service skills.
The predicted salary is between 12.71 - 12.71 £ per hour.
We need a new colleague with excellent customer service skills to join our friendly team at Sandybrae filling station. The position includes all aspects of working in a petrol station including serving customers, restocking, cleaning, etc. Full training will be provided.
The contract available is for 12 hours per week, with 2 morning shifts. The filling station operates over a 7 day week with changing rotas, so flexibility over your hours is required. The role will involve some heavy lifting, lone working and extra hours for holiday cover will be required. As the role requires the sale of alcohol, applicants must be over the age of 18. Food background preferably with Level 3.
Remuneration: £12.71 per hour
About you
- You will be a self starter who likes dealing with people.
- You will be a team player.
- You will be able to use your initiative.
- You will be willing to participate in the Cycle to Work Scheme.
- Benefit from the Employee Assistance Programme.
- Benefit from the Employee Discount Hub.
- Have access to a pension scheme.
- Be eligible for Private Health Care provided after the qualifying period.
- Become a member of the Employee Owned Trust after the qualifying period.
About us
Highland Fuels has been supplying fuel to homes and businesses around Scotland since 1957. With 11 depots across the country, we provide home heating oil and fuel for the agricultural, commercial and marine sectors. In addition we operate 15 retail forecourts from Orkney to Ayrshire. Alongside our comprehensive range of fuels, including HVO, we provide AdBlue, lubricants, tanks and telemetry, fuel cards and EV chargers. We are also an employee owned trust which means that every employee has a stake in the business. We pride ourselves on providing excellent, friendly local service to our customers around the UK, and being a trusted fuelling partner across a wide range of industry sectors.
To apply
Please send your CV to recruitment@highlandfuels.co.uk or drop it into Sandybrae Filling Station.
Filling Station Assistant - Sandybrae Filling Station (12 hours mornings) employer: Highland Fuels Ltd
Highland Fuels is an excellent employer, offering a supportive and friendly work environment at our Sandybrae Filling Station. Employees benefit from comprehensive training, flexible working hours, and a range of perks including private healthcare and participation in our Employee Owned Trust, ensuring that every team member has a stake in our success. With a commitment to employee growth and a strong community focus, we provide a rewarding workplace for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Filling Station Assistant - Sandybrae Filling Station (12 hours mornings)
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Highland Fuels Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Highland Fuels Ltd and let us see your personality shine through!
We think you need these skills to ace Filling Station Assistant - Sandybrae Filling Station (12 hours mornings)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Highland Fuels Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about Highland Fuels Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Highland Fuels Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Highland Fuels Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Highland Fuels Ltd will surely appreciate.
