At a Glance
- Tasks: Join our friendly team and provide excellent customer service at Ravenspark filling station.
- Company: Highland Fuels, a trusted fuel supplier with a focus on local service.
- Benefits: Enjoy a competitive hourly wage, employee discounts, and private healthcare after qualifying.
- Other info: Flexible hours, full training provided, and opportunities for career growth.
- Why this job: Gain valuable experience in a dynamic environment while being part of an employee-owned business.
- Qualifications: Must be over 18 with a food background, preferably Level 3 certified.
The predicted salary is between 12.71 - 12.71 £ per hour.
We need a new colleague with excellent customer service skills to join our friendly team at Ravenspark filling station.
Responsibilities:
- Full training will be provided.
- The contracts available are for 30 hours per week.
- The filling station operates over a 7‑day week with changing rotas, so flexibility over your hours is a must.
- The role will involve some heavy lifting, lone working and extra hours for holiday cover will be required.
- As the role requires the sale of alcohol, applicants must be over the age of 18.
Qualifications:
- Over the age of 18.
- Food background, preferably with Level 3 certification.
Benefits:
- Cycle to work Scheme.
- Employee Assistance Programme.
- Employee Discount Hub.
- Pension.
- Private Health Care provided after qualifying period.
- Employee Owned Trust – become a member after qualifying period.
About us:
Highland Fuels has been supplying fuel to homes and businesses around Scotland since 1957. With 11 depots across the country, we provide home heating oil and fuel for the agricultural, commercial and marine sectors. In addition, we operate 15 retail forecourts from Orkney to Ayrshire. Alongside our comprehensive range of fuels, including HVO, we provide AdBlue, lubricants, tanks and telemetry, fuel cards and EV chargers. We are also an employee owned trust which means that every employee has a stake in the business. We pride ourselves on providing excellent, friendly local service to our customers around the UK, and being a trusted fuelling partner across a wide range of industry sectors.
Remuneration: £12.71 per hour
Filling Station Assistant - Ravenspark (30 hours) employer: Highland Fuels Ltd
Highland Fuels is an exceptional employer, offering a supportive and friendly work environment at our Ravenspark filling station. With comprehensive training, flexible hours, and a range of benefits including private healthcare and an employee-owned trust, we empower our team members to thrive and take pride in their contributions. Join us and be part of a company that values your growth and well-being while serving the community with dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Filling Station Assistant - Ravenspark (30 hours)
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Highland Fuels Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Highland Fuels Ltd and let us see your personality shine through!
We think you need these skills to ace Filling Station Assistant - Ravenspark (30 hours)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Highland Fuels Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about Highland Fuels Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Highland Fuels Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Highland Fuels Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Highland Fuels Ltd will surely appreciate.
