At a Glance
- Tasks: Serve customers, restock shelves, and keep the station clean.
- Company: Join Highland Fuels, a trusted name in fuel supply since 1957.
- Benefits: Enjoy employee discounts, health care, and a cycle to work scheme.
- Other info: Flexible hours with opportunities for extra shifts and career growth.
- Why this job: Be part of a friendly team and gain valuable customer service experience.
- Qualifications: Great customer service skills and a willingness to learn.
The predicted salary is between 12 - 14 £ per hour.
An excellent opportunity has arisen at our Darnley Mill Service Station.
About the Role
We need an experienced colleague with excellent customer service skills to join our friendly team at our Morrisons store at Darnley Mill. The position includes all aspects of working in a licensed petrol station including serving customers, restocking, cleaning etc. Full training will be provided. The position is for 18 hours per week, Friday to Sunday weekend night shift, 21:00 – 07:00, the site is open 24 hours a day. The role will involve some heavy lifting and may require extra hours for holiday cover.
About you
- You will be a self-starter who likes dealing with people.
- Be a team player.
- Be able to use your initiative.
Benefits include:
- Cycle to Work Scheme.
- Employee Assistance Programme.
- Employee Discount Hub.
- Pension.
- Private Health Care provided after qualifying period.
- Employee-Owned Trust – become a member after qualifying period.
About us
Highland Fuels has been supplying fuel to homes and businesses around Scotland since 1957. With 11 depots across the country, we provide home heating oil and fuel for the agricultural, commercial and marine sectors. In addition, we operate 15 retail forecourts from Orkney to Ayrshire. Alongside our comprehensive range of fuels, including HVO, we provide AdBlue, lubricants, tanks and telemetry, fuel cards and EV chargers. We are also an employee-owned trust which means that every employee has a stake in the business. We pride ourselves on providing excellent, friendly local service to our customers around the UK, and being a trusted fuelling partner across a wide range of industry sectors.
Filling Station Assistant - Darnley Mill (18 hours weekend nights) employer: Highland Fuels Ltd
Highland Fuels is an exceptional employer, offering a supportive and friendly work environment at our Darnley Mill Service Station. As part of an employee-owned trust, you will not only enjoy competitive benefits such as private healthcare and a pension but also have the opportunity to grow within a company that values your contributions and fosters a sense of ownership among its staff. Join us for meaningful work that makes a difference in the community while enjoying the flexibility of weekend night shifts.
StudySmarter Expert Advice🤫
We think this is how you could land Filling Station Assistant - Darnley Mill (18 hours weekend nights)
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Highland Fuels Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Highland Fuels Ltd and let us see your personality shine through!
We think you need these skills to ace Filling Station Assistant - Darnley Mill (18 hours weekend nights)
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Highland Fuels Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about Highland Fuels Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Highland Fuels Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Highland Fuels Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Highland Fuels Ltd will surely appreciate.
