The Highland Council in Inverness is seeking a Complaints and Information Manager (35hpw) to provide leadership and strategic oversight of the Council's Complaints and Information functions, ensuring high quality, timely and legally compliant handling of complaints, FOI requests, SARs, MP/MSP correspondence and wider customer contact.
The post will champion excellence in complaint resolution and information governance best practice, support statutory compliance, and act as a key liaison with the
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Lead, Complaints & Information Governance in Inverness employer: Highland Council
Bishop Eden Primary School is an excellent employer that prioritises a supportive and inclusive work culture, making it a great place for individuals seeking meaningful employment. With a commitment to diversity and equality, the school offers opportunities for personal growth and development while ensuring a clean and safe environment for both staff and students. Located in the beautiful city of Inverness, employees can enjoy a fulfilling role within a community-focused institution that values every member's contribution.
