At a Glance
- Tasks: Lead the housekeeping team and ensure our hotel sparkles for guests.
- Company: Join the Royal Golf Hotel, a luxurious gem in the Scottish Highlands.
- Benefits: Competitive salary, discounts, professional development, and flexible hours.
- Other info: Enjoy a vibrant work culture with opportunities for growth and development.
- Why this job: Be part of a passionate team creating unforgettable experiences in a stunning location.
- Qualifications: Experience in housekeeping leadership and strong organisational skills.
The predicted salary is between 30000 - 30000 £ per year.
The Place Situated amidst the picturesque landscapes of the Scottish Highlands, Royal Golf Hotel is a haven of elegance and luxury. Overlooking the renowned Royal Dornoch Golf Course and the stunning Dornoch Firth, our hotel offers guests a unique blend of traditional charm, modern amenities, and unparalleled hospitality. With its rich history dating back to the 19th century, Royal Golf Hotel is a cherished landmark in the heart of Dornoch, attracting discerning travelers from around the world seeking a memorable Scottish getaway.
As a member of our team, you'll play a vital role in creating memorable moments for our guests, ensuring their comfort and satisfaction, and contributing to the overall success of our hotel. If you're looking for more than just a job - if you're seeking a rewarding and enriching experience in one of Scotland's most beloved destinations - then consider joining us at Royal Golf Hotel. Become part of our team and embark on a journey of hospitality, camaraderie, and genuine Scottish charm.
The Position We are currently seeking a dedicated and experienced individual to join our team as Head Housekeeper. Reporting directly to the General Manager, the Head Housekeeper will play a pivotal role in maintaining the cleanliness and presentation of our hotel. This is a hands-on role that involves not only overseeing the housekeeping team but also actively assisting with room cleaning to ensure our guests receive the highest standards of service.
The Person Beyond the first-class physical modelling of our hotels, we're also investing in our people. Our vision has four key pillars - our people, our guests, our communities, and our environment, and what matters most to us is delivering an authentic experience of the Scottish Highlands to our guests. This can only happen with a strong team that shares our Vision. The ideal candidate will have the following skills and experience:
- Previous experience in a housekeeping leadership role within the hospitality industry, with a proven track record of managing a team and maintaining cleanliness standards.
- Strong leadership and organisational skills, with the ability to effectively delegate tasks and motivate the housekeeping team.
- Excellent attention to detail and a passion for maintaining the cleanliness and appearance of guest rooms and public areas.
- Ability to work efficiently in a fast-paced environment, managing multiple priorities and meeting deadlines.
- A hands-on approach and willingness to lead by example, actively assisting the housekeeping team with cleaning tasks as needed.
- Exceptional interpersonal and communication skills, with the ability to liaise effectively with other departments and ensure guest satisfaction.
The Package Salary in the region of £30K dependant on experience + service charge + company benefits including: Discount for you and your family and friends on accommodation, food and beverages; Opportunities for professional development and growth within the company; EyeMed Cycle Scheme; Employee discount platform providing savings at 130,000 retail and entertainment including supermarkets, holidays, shopping and restaurants; Employee Assistance Programme; Refer a Friend incentive scheme.
About Highland Coast Hotels We are a collection of unique hotels located along the North Coast 500 with our people at the very heart of what we do. Spirit, warmth, authenticity, that's what we look for. We encourage curiosity, energy, passion, and fun. Creating experiences that exhilarate and enlighten our guests as we showcase the very best in Highland Hospitality. It's important to us that we nurture and develop our people to be the very best they can be. Training and career opportunities are on offer along with fabulous work locations, great rates of pay, flexible hours, and lots of other lovely perks.
Head Housekeeper employer: Highland Coast Hotels Limited
At Royal Golf Hotel, nestled in the breathtaking Scottish Highlands, we pride ourselves on being an exceptional employer that values our team as much as our guests. With a strong focus on professional development, a supportive work culture, and unique benefits such as discounts for family and friends, we offer a rewarding environment where you can thrive in your career while enjoying the beauty of Dornoch. Join us to be part of a passionate team dedicated to delivering authentic Highland hospitality and creating memorable experiences for our guests.
Contact Details:
Highland Coast Hotels Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Highland Coast Hotels Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Highland Coast Hotels Limited
Don't be shy about reaching out to Highland Coast Hotels Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Highland Coast Hotels Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Highland Coast Hotels Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
