At a Glance
- Tasks: Serve world-class chocolates and provide excellent customer service in a vibrant environment.
- Company: Join a friendly, family-run business passionate about gourmet chocolate.
- Benefits: Earn £13-15/hr, enjoy employee discounts, and receive training in a supportive team.
- Other info: Flexible hours, year-round work, and opportunities for personal development.
- Why this job: Perfect for those who love hospitality and want to grow their skills in a fun setting.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
The predicted salary is between 27360 - 31200 £ per year.
Location: Grandtully (PH9 0PL) between Aberfeldy & Pitlochry, 30 minutes drive from Perth.
We would love to hear from you if you are kind, willing to learn high standards and looking for long term work. Come be part of a diverse team serving world-class chocolates to customers from all over the world in a beautiful and friendly atmosphere. If you yearn for a positive work environment, enjoy variety in your routine and like to develop new skills and capacities, this is a chance to become a part of a skilled team and Four-Star family business.
About the role as Barista and Retail Assistant:
- You will be someone who works hard in the buzz of food-service, loves the details of retail customer service and is willing to be trained in our gourmet Chocolate Lounge and elegant Chocolate Shop, serving customers to a world-class standard.
- This combined Barista/Retail role is perfect for someone who feels at home working flexibly across two busy departments.
- Personal qualities are more important than experience. The ideal team members have an attitude of learning, are enthusiastic about the Highland Chocolatier brand and the world of gourmet chocolate, and have a positive personality that willingly contributes to the culture of hard work, kindness and social safety that we strive for in the workplace.
- You feel content in a busy Front of House environment maintaining a friendly approach while giving attention to the personal details of excellent hospitality.
Benefits:
- Full-time, year-round work, with excellent pay (£13-15/hr)
- Being surrounded by a kind and supportive team
- Training according to a clear manual
- Usual working hours 9 to 5.30, flexibly across some weekends.
- Various Discretionary Bonuses
- Employee discount
- Free on-site parking
- Holiday and Sick pay
Requirements:
- Live within daily travelling distance of PH9 0PL (we may have accommodation available)
- Legal right to work in the UK for at least 1 more year. No visa sponsorship.
- Commitment to a minimum of 1 year, at least 4 days a week, working flexibly to cover holidays and weekends.
Required for the Work:
- Providing an experience for customers which is warm, inviting and high quality.
- Working interchangeably across stations including food/drink production and service, customer service and retailing.
- Preparing and serving all menu items, offering table service, balancing tills, maintaining a high standard of cleanliness in all areas, greeting and accurately answering questions, receiving and placing stock orders as instructed, and carrying out all opening/closing procedures according to training.
- Serving and selling artisan chocolates and gifts.
- Counting, rotating, receiving, pricing and stocking goods and ensuring that retail displays are tidy, dust-free, clean and fully stocked.
- Ensuring an efficient and safe work place, adhering to health and hygiene regulations and in keeping with policies and procedures.
- Maintaining hygiene records.
- Learning and sharing knowledge about gourmet artisan chocolate with customers and ensuring they gain an understanding of the Highland Chocolatier brand.
- Representing the brand to the highest standard in all aspects of appearance and performance.
- Accuracy with maths calculations and money handling will be expected at all times, including busy periods.
- Punctuality and flexibility are required.
About the Workplace:
A genuine interest in gourmet chocolate is essential as the focus is the award-winning chocolates of the Highland Chocolatier. The Chocolate Lounge offers a menu of gourmet Chocolates, Tasting Flights & Hot Chocolates, as well as home baked cakes and fine coffees & teas. The Chocolate & Gift Shops sell gourmet chocolates and elegant, unique gifts. We are open 7 days from 10 - 5pm. Mid-January to mid-March we are open from 10 - 4pm. Shifts begin at 9am and finish not long after close.
Here you will have the opportunity to transform your work in hospitality into something with a deeper purpose - working to develop yourself and your team in order to improve your own life and the lives of others. Additionally, you will work with a kind and supportive team; enjoy excellent rates of pay and bonus scheme; be able to discuss a flexible work schedule to accommodate family needs, studies and other work; receive good training and upgrading of your service skills and capacities.
If you have natural hospitality skills, this is a great place to develop and refine your service and team work skills. Our team includes people with many years of retail and food service experience as well as those starting out in the world of work for the first time. New team members are trained and accompanied until they are confident in their ability to carry out all tasks.
Barista & Retail Assistant in Stevenage employer: Highland Chocolatier Limited
Join a supportive and diverse team at Highland Chocolatier, where you can thrive in a positive work environment while serving world-class chocolates. With excellent pay, flexible working hours, and opportunities for personal growth, this family-run business is dedicated to fostering a culture of kindness and hard work. Embrace the chance to develop your skills in hospitality and retail, all while enjoying the beautiful surroundings of Grandtully.
Contact Details:
Highland Chocolatier Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Barista & Retail Assistant in Stevenage
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Highland Chocolatier Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Highland Chocolatier Limited
Don't be shy about reaching out to Highland Chocolatier Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Barista & Retail Assistant in Stevenage
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Highland Chocolatier Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Highland Chocolatier Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
