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- Tasks: Serve world-class chocolates and provide excellent customer service in a vibrant environment.
- Company: Join a friendly, family-run business passionate about gourmet chocolate.
- Benefits: Earn £13-15/hr, enjoy employee discounts, and receive training in a supportive team.
- Why this job: Perfect for those who love hospitality and want to grow their skills in a fun setting.
- Qualifications: No experience needed, just a positive attitude and willingness to learn.
- Other info: Flexible hours, year-round work, and opportunities for personal development.
The predicted salary is between 27360 - 31200 £ per year.
Location: Grandtully (PH9 0PL) between Aberfeldy & Pitlochry, 30 minutes drive from Perth.
We would love to hear from you if you are kind, willing to learn high standards and looking for long term work. Come be part of a diverse team serving world-class chocolates to customers from all over the world in a beautiful and friendly atmosphere. If you yearn for a positive work environment, enjoy variety in your routine and like to develop new skills and capacities, this is a chance to become a part of a skilled team and Four-Star family business.
About the role as Barista and Retail Assistant:
- You will be someone who works hard in the buzz of food-service, loves the details of retail customer service and is willing to be trained in our gourmet Chocolate Lounge and elegant Chocolate Shop, serving customers to a world-class standard.
- This combined Barista/Retail role is perfect for someone who feels at home working flexibly across two busy departments.
- Personal qualities are more important than experience. The ideal team members have an attitude of learning, are enthusiastic about the Highland Chocolatier brand and the world of gourmet chocolate, and have a positive personality that willingly contributes to the culture of hard work, kindness and social safety that we strive for in the workplace.
- You feel content in a busy Front of House environment maintaining a friendly approach while giving attention to the personal details of excellent hospitality.
Benefits:
- Full-time, year-round work, with excellent pay (£13-15/hr)
- Being surrounded by a kind and supportive team
- Training according to a clear manual
- Usual working hours 9 to 5.30, flexibly across some weekends.
- Various Discretionary Bonuses
- Employee discount
- Free on-site parking
- Holiday and Sick pay
Requirements:
- Live within daily travelling distance of PH9 0PL (we may have accommodation available)
- Legal right to work in the UK for at least 1 more year. No visa sponsorship.
- Commitment to a minimum of 1 year, at least 4 days a week, working flexibly to cover holidays and weekends.
Required for the Work:
- Providing an experience for customers which is warm, inviting and high quality.
- Working interchangeably across stations including food/drink production and service, customer service and retailing.
- Preparing and serving all menu items, offering table service, balancing tills, maintaining a high standard of cleanliness in all areas, greeting and accurately answering questions, receiving and placing stock orders as instructed, and carrying out all opening/closing procedures according to training.
- Serving and selling artisan chocolates and gifts.
- Counting, rotating, receiving, pricing and stocking goods and ensuring that retail displays are tidy, dust-free, clean and fully stocked.
- Ensuring an efficient and safe work place, adhering to health and hygiene regulations and in keeping with policies and procedures.
- Maintaining hygiene records.
- Learning and sharing knowledge about gourmet artisan chocolate with customers and ensuring they gain an understanding of the Highland Chocolatier brand.
- Representing the brand to the highest standard in all aspects of appearance and performance.
- Accuracy with maths calculations and money handling will be expected at all times, including busy periods.
- Punctuality and flexibility are required.
About the Workplace:
A genuine interest in gourmet chocolate is essential as the focus is the award-winning chocolates of the Highland Chocolatier. The Chocolate Lounge offers a menu of gourmet Chocolates, Tasting Flights & Hot Chocolates, as well as home baked cakes and fine coffees & teas. The Chocolate & Gift Shops sell gourmet chocolates and elegant, unique gifts. We are open 7 days from 10 - 5pm. Mid-January to mid-March we are open from 10 - 4pm. Shifts begin at 9am and finish not long after close.
Here you will have the opportunity to transform your work in hospitality into something with a deeper purpose - working to develop yourself and your team in order to improve your own life and the lives of others. Additionally, you will work with a kind and supportive team; enjoy excellent rates of pay and bonus scheme; be able to discuss a flexible work schedule to accommodate family needs, studies and other work; receive good training and upgrading of your service skills and capacities.
If you have natural hospitality skills, this is a great place to develop and refine your service and team work skills. Our team includes people with many years of retail and food service experience as well as those starting out in the world of work for the first time. New team members are trained and accompanied until they are confident in their ability to carry out all tasks.
Barista & Retail Assistant in Bradford employer: Highland Chocolatier Limited
Contact Detail:
Highland Chocolatier Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista & Retail Assistant in Bradford
✨Tip Number 1
Get to know the Highland Chocolatier brand inside out! Familiarise yourself with their products and values. When you walk into that interview, show your passion for gourmet chocolate and how you can contribute to their friendly atmosphere.
✨Tip Number 2
Practice your customer service skills before the interview. Think about how you would handle different scenarios in a busy café environment. Being able to demonstrate your ability to provide warm and inviting service will set you apart from other candidates.
✨Tip Number 3
Be ready to showcase your flexibility! The role requires working across various stations, so highlight any past experiences where you've adapted to different tasks or environments. This shows you're a team player who can thrive in a dynamic setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our Four-Star family business. We can’t wait to hear from you!
We think you need these skills to ace Barista & Retail Assistant in Bradford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your enthusiasm for the Highland Chocolatier brand and your passion for providing excellent customer service. A friendly tone can make a big difference!
Tailor Your Application: Make sure to tailor your application to the Barista & Retail Assistant role. Highlight any relevant experiences or skills that align with our values of kindness, hard work, and a willingness to learn. This shows us you’re genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our diverse team and the world of gourmet chocolate!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for.
How to prepare for a job interview at Highland Chocolatier Limited
✨Show Your Passion for Chocolate
Make sure to express your genuine interest in gourmet chocolate during the interview. Share any experiences you have with chocolate or similar products, and why you’re excited about the Highland Chocolatier brand. This will show that you’re not just looking for any job, but that you truly want to be part of their team.
✨Demonstrate Your Customer Service Skills
Since this role is all about providing excellent customer service, think of specific examples from your past experiences where you went above and beyond for a customer. Be ready to discuss how you handle busy environments and maintain a friendly attitude, as this is crucial for the Barista & Retail Assistant position.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle certain situations, like dealing with a difficult customer or managing multiple tasks at once. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to work under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role and the company. Inquire about training opportunities, team dynamics, or what a typical day looks like. This not only shows your interest but also helps you determine if the workplace is the right fit for you.