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- Tasks: Lead technical operations and ensure top-notch service delivery in security systems.
- Company: Dynamic security services company focused on innovation and customer satisfaction.
- Benefits: Competitive salary, company car, uncapped commission, and flexible working options.
- Why this job: Make a real impact by leading a team and solving complex technical challenges.
- Qualifications: Proven experience in technical leadership within the security services industry.
- Other info: Opportunity for career growth and travel across the UK.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced and highly motivated Technical Director to lead our technical division. In this pivotal role, you\’ll oversee all aspects of service delivery, ensuring the seamless installation, maintenance, and monitoring of our diverse security systems, including CCTV, Access Control, Intruder, and Fire Alarms. We\’re looking for a leader who embodies a strong commitment to exceeding customer expectations and possesses exceptional problem-solving skills to effectively investigate and resolve complex technical issues. You\’ll work closely with our established network of subcontractor partners and nurture strong relationships with our key customers. Key Responsibilities: * Strategic Oversight: Lead and manage all technical service delivery operations, ensuring efficiency, quality, and profitability. * Team Leadership: Potentially build and mentor a high-performing technical team (depending on company growth). * Subcontractor Management: Cultivate and maintain strong relationships with our network of subcontractor partners, ensuring their adherence to our high standards of service. * Customer Relationship Management: Act as a key point of contact for strategic customers, ensuring their satisfaction and addressing any technical concerns. * Technical Expertise: Provide expert guidance and support for the installation, maintenance, and monitoring of CCTV, Access Control, Intruder, and Fire Alarm systems. * Problem Solving: Proactively identify, investigate, and resolve complex technical issues on customer systems, developing innovative and effective solutions. * Quality Assurance: Implement and maintain robust quality control processes to ensure the highest standards of service delivery. * Compliance: Ensure all technical operations comply with relevant industry standards and regulations. * Travel: Be prepared to travel across the UK to visit customer sites as required. What We\’re Looking For: * Proven Track Record: Demonstrable experience in a similar technical leadership role within the security services industry. * Technical Proficiency: Extensive hands-on experience and in-depth knowledge of CCTV, Access Control, Intruder, and Fire Alarm systems. * Customer Focus: A strong dedication to providing exceptional customer service and exceeding expectations. * Problem-Solving Acumen: Excellent analytical skills with a pragmatic approach to troubleshooting and resolving technical challenges. * Relationship Building: Superb interpersonal and communication skills, capable of fostering strong relationships with both internal and external stakeholders. * Efficiency: A highly organised and efficient individual with the ability to manage multiple priorities effectively. * UK Driving License: Essential for nationwide travel. Reward Package: * Competitive Salary: Negotiable based on experience and qualifications. * Company Car: Provided as part of your compensation package. * Uncapped Commission Structure: Rewarding your contributions to the company\’s success. * Flexible Working: Option to work from home a couple of times a week
Technical Director employer: Highgrove Recruitment Group Limited
Contact Detail:
Highgrove Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the security services industry and let them know you're on the hunt for a Technical Director role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, be ready to discuss your hands-on experience with CCTV, Access Control, and Fire Alarms. Share specific examples of how you've solved complex technical issues in the past.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After interviews or networking events, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds and shows your commitment.
✨Tip Number 4
Apply through our website! We’ve got a streamlined application process that makes it easy for you to showcase your skills and experience. Plus, it helps us keep track of your application better, so don’t miss out!
We think you need these skills to ace Technical Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that match the Technical Director role. Highlight your leadership experience in the security services industry and any relevant technical expertise you have with CCTV, Access Control, Intruder, and Fire Alarm systems.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share your passion for customer service and problem-solving, and give examples of how you've successfully managed technical teams or projects in the past.
Showcase Your Problem-Solving Skills: In your application, don’t shy away from discussing complex technical issues you've resolved. We want to see your analytical skills in action, so provide specific examples that demonstrate your ability to troubleshoot effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Highgrove Recruitment Group Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CCTV, Access Control, Intruder, and Fire Alarm systems. Be ready to discuss specific technologies and how you've used them in past roles. This will show that you're not just familiar with the systems but can also provide expert guidance.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams or projects in the past. Think about times when you mentored others or improved team performance. This is crucial since the role involves building and mentoring a high-performing technical team.
✨Demonstrate Problem-Solving Prowess
Be ready to tackle hypothetical technical issues during the interview. Practice articulating your thought process for troubleshooting and resolving complex problems. This will highlight your analytical skills and pragmatic approach.
✨Build Rapport with Interviewers
Remember, this role involves strong relationship management. Use the interview as an opportunity to showcase your interpersonal skills. Engage with your interviewers, ask questions, and demonstrate your commitment to exceeding customer expectations.
