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- Tasks: Service and maintain Intruder Alarm systems while ensuring top-notch customer service.
- Company: Join a leading fire and security company in the Norfolk region.
- Benefits: Competitive salary, training opportunities, and a supportive team environment.
- Why this job: Make a difference by protecting people and property with cutting-edge security technology.
- Qualifications: Experience with Intruder Alarms; knowledge of Fire, CCTV, or Access Control is a plus.
- Other info: Opportunity to mentor junior engineers and grow your career in a dynamic field.
We are seeking an experienced Service Engineer to join our team, covering the Norfolk region. The ideal candidate will have a strong background in Intruder Alarm systems, with additional experience in Fire, CCTV, or Access Control systems being highly advantageous.
Responsibilities:
- Service, maintain, and commission Intruder Alarm systems across multiple client sites
- Undertake reactive callouts, fault-finding, and diagnostics
- Carry out routine maintenance and preventative checks on Fire, CCTV, or Access Control systems (if applicable)
- Install and configure small-scale security systems when required
- Complete electronic job sheets, timesheets, and expense reports accurately and on time
- Provide excellent customer service and maintain strong client relationships
- Support and mentor junior engineers when required
- Ensure full compliance with Health & Safety, technical, and environmental standards
- Maintain company vehicle, tools, and equipment in good working order
Experience and Certifications Required:
- Proven experience servicing and maintaining Intruder Alarm systems
- Experience with Fire, CCTV, or Access Control systems
- Strong diagnostic, fault-finding, and problem-solving skills
- Excellent communication and customer service abilities
- Ability to work independently and manage workload efficiently
- Full UK manual driving licence
- ECS/CSCS card preferred but not essential
- IPAF/PASMA and manufacturer training desirable
Please apply with an up-to-date CV for more information.
Fire and Security Engineer in Norwich employer: Highgrove Recruitment Group Limited
Contact Detail:
Highgrove Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire and Security Engineer in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the fire and security industry. Attend local events or join online forums where you can meet potential employers or fellow engineers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss specific projects you've worked on, especially with Intruder Alarm systems. Use real examples to demonstrate your problem-solving abilities and how you’ve provided excellent customer service.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your application to highlight your experience with Fire, CCTV, or Access Control systems, and let us know why you’d be a great fit.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer’s mind. Plus, it’s a great opportunity to reiterate your interest in the position and the company.
We think you need these skills to ace Fire and Security Engineer in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Intruder Alarm systems and any additional skills in Fire, CCTV, or Access Control. We want to see how your background fits the role, so don’t be shy about showcasing your relevant experience!
Show Off Your Skills: When writing your application, emphasise your diagnostic and problem-solving skills. We’re looking for someone who can tackle challenges head-on, so let us know how you’ve done this in past roles.
Be Professional Yet Personable: While we appreciate a friendly tone, remember to keep it professional. Highlight your customer service abilities and how you maintain strong client relationships – this is key for us at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Highgrove Recruitment Group Limited
✨Know Your Systems Inside Out
Make sure you brush up on your knowledge of Intruder Alarm systems, as well as any experience you have with Fire, CCTV, or Access Control systems. Be ready to discuss specific projects or challenges you've faced and how you resolved them.
✨Show Off Your Problem-Solving Skills
Prepare to share examples of how you've tackled fault-finding and diagnostics in the past. Think of a couple of tricky situations where your skills shone through, and be ready to explain your thought process.
✨Customer Service is Key
Since this role involves maintaining strong client relationships, be prepared to talk about your approach to customer service. Share instances where you've gone above and beyond for a client or how you've handled difficult situations.
✨Be Ready to Discuss Compliance
Familiarise yourself with Health & Safety, technical, and environmental standards relevant to the role. You might be asked how you ensure compliance in your work, so having a solid understanding will show you're serious about safety and quality.
