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- Tasks: Maintain Fire and Security systems while delivering top-notch customer service.
- Company: Join a team dedicated to safety and security with a focus on excellence.
- Benefits: Enjoy perks like a company vehicle, fuel card, and generous annual leave.
- Why this job: Be part of a rewarding role that values your contribution and offers growth opportunities.
- Qualifications: No specific experience required; just a passion for learning and helping others.
- Other info: Attend training sessions and team meetings to enhance your skills and knowledge.
Our Engineers maintain Fire and Security systems in line with current standards and customer requirements. The successful Engineer will contribute to the team, strive to deliver world class customer service, and will be rewarded for doing so. • Maintain Fire & Security Systems in your assigned area. • Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements. • Plan and respond to routine and re-active call visits in your area. • Maintain effective communication with customers when planning site visits. • Maintain your stock levels with support from your team leader • Attend training sessions as and when required. • Attend Engineering team meetings as and when required. • Identify any personal training and development needs to help you provide the best possible customer service. Our Systems Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C-Tec, Protec Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems Access Control: Paxton, PAC. Salto Emergency Lighting Benefits Include: • Company Vehicle • Fuel Card • Overtime Available • Mobile Phone • Generous Annual Leave, including Bank Holidays and Christmas
Fire & Security Service Engineer employer: Highgrove Recruitment Group Limited
Contact Detail:
Highgrove Recruitment Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fire & Security Service Engineer
✨Tip Number 1
Familiarize yourself with the specific Fire and Security systems mentioned in the job description, such as Gent, Notifier, and Hikvision. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Highlight any previous experience you have in maintaining or servicing Fire and Security systems. Be ready to share specific examples of how you've successfully handled service calls or customer interactions in the past.
✨Tip Number 3
Prepare to discuss your approach to customer service. Since this role emphasizes world-class customer service, think of instances where you went above and beyond for a client and be ready to share those stories.
✨Tip Number 4
Show your eagerness to learn and grow by mentioning any relevant training or certifications you have completed. This will indicate that you are proactive about your professional development and ready to contribute effectively to the team.
We think you need these skills to ace Fire & Security Service Engineer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Fire & Security Service Engineer. Familiarize yourself with the specific systems mentioned in the job description, such as Gent, Notifier, and Hikvision.
Tailor Your CV: Highlight your relevant experience in maintaining fire and security systems. Include any certifications or training that align with the requirements of the position to demonstrate your qualifications.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for delivering world-class customer service. Mention specific examples from your past experiences where you successfully maintained systems or handled customer interactions.
Showcase Communication Skills: Since effective communication with customers is crucial, provide examples in your application that demonstrate your ability to plan site visits and maintain clear communication with clients.
How to prepare for a job interview at Highgrove Recruitment Group Limited
✨Know Your Systems
Familiarize yourself with the specific Fire and Security systems mentioned in the job description, such as Gent, Notifier, and Hikvision. Being able to discuss these systems confidently will show your technical knowledge and readiness for the role.
✨Demonstrate Customer Service Skills
Since delivering world-class customer service is a key part of the job, prepare examples from your past experiences where you successfully handled customer interactions or resolved issues. This will highlight your commitment to customer satisfaction.
✨Plan for Communication
Effective communication with customers is crucial. Think about how you would approach planning site visits and keeping customers informed. Be ready to discuss your strategies for maintaining clear communication.
✨Show Willingness to Learn
The role requires attending training sessions and identifying personal development needs. Be prepared to talk about your learning experiences and how you plan to continue growing in your career, which will demonstrate your proactive attitude.
