At a Glance
- Tasks: Lead the 16+ admissions process and support colleagues in a dynamic school environment.
- Company: Highgate School is a prestigious institution committed to excellence in education.
- Benefits: Enjoy a full-time role with opportunities for professional development and collaboration.
- Other info: Be part of a vibrant community that values creativity and teamwork.
- Why this job: Join a supportive team, make a real impact on students' futures, and enhance your skills.
- Qualifications: Ideal for those with strong communication skills and a passion for education.
The predicted salary is between 28800 - 43200 £ per year.
Lead 16+ Admissions: You will lead the 16+ admissions process from initial parental enquiry through to the induction of new pupils. Once the bulk of the 16+ admissions cycle has been completed, you will support other admissions colleagues, particularly the 11+ Admissions Officer.
Main Responsibilities
- Planning, strategy and marketing: Set, communicate and maintain timelines and priorities for your entry point. Assist the Head of Admissions in formulating our overall strategy for Admissions, including reflecting on the efficacy of existing systems, customer service and proposing improvements. Help identify marketing and communication opportunities to promote events and encourage conversion. Maximise the communication and marketing potential of the application database, HubSpot. Suggest applicants at 16+ and current pupils/leavers suitable for market research and support the Communications team / Development Office / Strategic Inclusion Lead with collating feedback from families / pupils or information that might be required. Liaise with the School Photographer and Filmmaker to create video and photo content to support 16+ entry. Liaise with the Communications team regarding producing marketing collateral to support 16+ entry.
- Events and admissions process: Work with the Head of Admissions to devise and implement the 16+ Open Evening, tours and other admissions events, working with colleagues across the school. Work with colleagues to devise and deliver conversion events for offer holders. Organise the academic assessments including requesting references, corresponding with parents/carers, organising interviews, processing results and communicating outcomes to parents. Arrange any assessments for candidates living abroad. Monitor applications as they arrive, check their accuracy and monitor payments. Obtain all documentation pertaining to learning differences (e.g. educational psychologist report), agree any adjustments with the academic team and communicate this to parent. Establish that all applicants have the right to study in the UK. Acknowledge acceptances, verify payments and documentation in line with statutory requirements. Manage the reserve list, filling further places as appropriate. Liaise with staff to ensure new pupil inductions are fully arranged and appropriate, timely correspondence shared with parents, and new joiner information is completed. After the 16+ admissions cycle has concluded, support the 11+ Admissions Officer by attending events and through any other support tasks as required.
- Building relationships: Correspond with prospective parents via email and telephone, building positive relationships. Manage registrations for open events via website and telephone, and support the event with quality communications beforehand and afterwards. Act as an ambassador during open events and offer holder events, helping with anything from offering drinks to putting up banners. Gather feedback from parents about the event/process and report on this, making recommendations as appropriate. Provide accurate, timely and consistent feedback to parents after assessments. Ensure that the Head of Admissions is asked for support, if needed, and/or updated with any difficult conversations or situations arising within your entry point. Act as the lead contact for feeder schools at your entry point, both state and independent, providing assessment outcomes and arranging events, with colleagues, where required.
- Systems and Regulatory: Understand Safeguarding and GDPR requirements, including the data retention policy and work to follow regulations at all times. Ensure that the School is compliant with visa and UKVI regulations, obtain relevant documentation for non-UK citizens joining at 16+ and recording their information. Use relevant systems such as HubSpot, My School Portal, SIMS and other systems. Carry out the safeguarding follow up for all joiners at the entry point.
- Reporting: Use HubSpot to build lists, reports and dashboards to monitor the entry point. Collate statistics to share with the Head of Admissions and senior colleagues. Arrange, prepare for and actively participate in the Admissions Panel meeting where decisions are made.
How We Work
We ‘pitch in’ and assist each other at busy times, whether that be staffing events, stuffing envelopes or answering more than our share of phone calls. We are committed to continually developing our expertise by reading blogs, attending conferences and courses, contacting colleagues in other schools. We think critically about how we can improve our processes, gain efficiencies and improve the experiences of our prospective families. We work collaboratively and think creatively about how best to solve problems as a team. We communicate clearly and with empathy at all times with prospective families. Our written communications are always courteous, accurate, warm and understanding. We continually build our understanding of all aspects of school life to enable us to sell the school to prospective families. We collaborate with the Communications team, sharing intelligence gleaned from working with prospective families to inform our marketing and communications.
These duties and responsibilities are intended as a guide. They are not exhaustive: the Admissions Officer will be expected to undertake any reasonable task or responsibility as required by the line manager.
16+ Admissions Officer employer: Highgate School
Contact Detail:
Highgate School Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 16+ Admissions Officer
✨Tip Number 1
Familiarise yourself with the admissions process at Highgate School. Understanding the specific steps involved, from initial enquiries to pupil induction, will help you demonstrate your knowledge and enthusiasm during interviews.
✨Tip Number 2
Network with current or former admissions officers or staff at Highgate School. They can provide valuable insights into the role and the school culture, which you can leverage in your conversations with the hiring team.
✨Tip Number 3
Showcase your ability to build relationships by preparing examples of how you've successfully engaged with parents or stakeholders in previous roles. This will highlight your interpersonal skills, which are crucial for this position.
✨Tip Number 4
Be ready to discuss your experience with marketing and communication strategies. Since the role involves promoting events and improving processes, having concrete examples of your past successes in these areas will set you apart.
We think you need these skills to ace 16+ Admissions Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the 16+ Admissions Officer. Familiarise yourself with the admissions process and the specific requirements mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience in admissions, education, or customer service. Emphasise any previous roles where you've led processes or built relationships with parents and students.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for education and your understanding of the admissions process. Mention specific examples of how you've successfully managed similar tasks in the past.
Showcase Communication Skills: Since the role involves liaising with parents and stakeholders, ensure your application reflects strong written communication skills. Use clear, courteous language and provide examples of how you've effectively communicated in previous roles.
How to prepare for a job interview at Highgate School
✨Understand the Admissions Process
Familiarise yourself with the entire 16+ admissions process, from initial enquiries to pupil induction. Be prepared to discuss how you would manage each stage and any improvements you might suggest.
✨Showcase Your Communication Skills
As an Admissions Officer, you'll need to build relationships with prospective parents and students. Practice articulating your thoughts clearly and empathetically, as this will be crucial during the interview.
✨Demonstrate Marketing Knowledge
Since the role involves marketing and communication strategies, be ready to share ideas on how to promote events and engage families. Highlight any relevant experience you have in marketing or event planning.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle difficult situations. Think of examples from your past experiences where you've successfully navigated challenges, especially in a customer service context.