Job Description
Administrator
Location
Springfield Manor, Godwin Way, Stoke
Job Type
Permanent, Full-time (37.5 hours per week, includes occasional evenings and weekends)
Sponsorship
Not currently available
Join Highgate Care - Where Kindness Is Key
At Highgate Care, kindness isn't just something we talk about, it's the foundation of everything we do. As a small and compassionate care group, we pride ourselves on offering truly person-centred care, where every resident is valued, supported, and able to thrive. We believe in celebrating individuality, promoting dignity and above all, living by our core value: Kindness Is Key.
We're currently looking for an Administrator to join the team at Springfield Manor If you're someone who naturally brings warmth, energy and creativity wherever you go, and you love the idea of making each day meaningful for our residents, no two days are the same this could be the perfect role for you.
What You’ll Be Doing
- Maintain accurate and complete financial records of the Home in line with Company policies and procedures, using computer and manual systems.
- Prepare and issue regular Management Reports within the prescribed timescales.
- Process receipts of monies against Residents' accounts. Maintain records.
- Prepare and submit relevant Resident financial information to the Sales Ledger Department to ensure that invoices to Residents, Local Authorities or person so responsible are produced accurately and promptly. Follow up settlement of same using manual records and specialised computer software. Liaise with and assist Credit Control Department to resolve any outstanding issues.
- Ensure continuity of the Payroll.
- Arrange the accurate calculation of gross wages on a weekly basis using computer and manual systems. Maintain Staff attendance records.
- Maintain complete files for Residents and Staff Members in line with the Company’s policies and procedures.
- Provide administrative / secretarial support to the Home Manager e.g. typing, filing dealing with correspondence etc, within given timescales.
- Operate office equipment such as fax, photocopier and computer as required.
- Answer the telephone, respond to enquiries from Residents and Visitors at Reception, and re- direct
- Enquiries in a friendly and efficient manner.
- Maintain stationery supplies.
- Order and maintain records of Staff Members' uniforms.
- Arrange and calculate monthly stock takes and costs.
- Participate in Staff and Resident meetings as and when required.
What We’re Looking For
- Warm, embracing, calm, and friendly as you will be the face of Spingfield Manor.
- Confident, Good communication skills.
- IT knowledge, Good with systems.
- Organised, reliable, and effective with planning
- Creative, enthusiastic, and able to motivate others
- Able to work flexibly across some evenings and weekends
- Previous experience in a similar role.
What We Offer
- A friendly, supportive, and welcoming workplace
- Real opportunities for ongoing training and career progression
- A chance to make a meaningful impact in people’s lives every day
- A valued role within a close-knit team that cares as much about each other as we do our residents
If you believe that kindness and compassion should be at the heart of care, we'd love to hear from you.
#J-18808-Ljbffr
Administrator in Stoke-on-Trent employer: Highgate Care
At Highgate Care, we are dedicated to fostering a warm and supportive work environment where kindness is at the core of everything we do. As a Registered Home Manager at Priestley Care Home, you will not only lead a compassionate team but also have access to ongoing training and career progression opportunities, allowing you to make a meaningful impact in the lives of our residents every day. Join us in creating a close-knit community that values both our staff and the individuals we care for.
