Care Assistant (BANK)

Location: Crystal Court, Pannal Green, Pannal, Harrogate

Job Type: BANK

Salary: £13.81

Sponsorship: Not currently available

Join Highgate Care - Where Kindness Is Key

At Highgate Care, kindness isn’t just something we talk about, it’s the foundation of everything we do. As a small and compassionate care group, we pride ourselves on offering truly person‑centred care, where every resident is valued, supported, and able to thrive. We believe in celebrating individuality, promoting dignity and above all, living by our core value: Kindness Is Key.

We’re currently looking for a Care Assistant to join the team at Crystal Court in Harrogate. If you’re someone who naturally brings warmth, energy and creativity wherever you go, and you love the idea of making each day meaningful for our residents, this could be the perfect role for you.

What You’ll Be Doing

• Ensure the highest possible levels of care are maintained by supporting or assisting residents with washing, toileting, dressing, undressing, and all other aspects of daily living.
• Assist residents in all aspects of their care needs, including physical, emotional, and spiritual, while ensuring they retain comfort and dignity.
• Pay particular attention to assisting residents with limited mobility, or physical/learning difficulties, making best use of the aids provided.
• Closely monitor residents who may be confused or have behavioural problems.
• Assist in the promotion of continence.
• Assist in the delivery of care for residents who are passing away or have a progressive illness, including assisting with last offices.
• Observe care‑planning needs for residents and complete written daily records as instructed and in line with company policy and procedures.
• Assist in the framework of social activities by interacting with residents and helping them continue with hobbies and activities in the home.
• Answer the nurse call system, providing assistance as required; answer the door and telephone appropriately; respond accordingly and pass on messages promptly.
• Under the supervision and guidance of senior care staff, report on the wellbeing of residents.
• Carry out regular checks on residents at intervals determined by senior staff members.
• Make visitors feel welcome, providing refreshments or assistance as required.
• Make and change beds, ensuring rooms are clean and tidy, and commodes are empty, in line with the home’s disposal of waste policy and appropriate use of resources.
• Clean and maintain equipment used by residents or relatives (e.g., wheelchairs, hearing aids, spectacles, etc.), keeping the home clean and tidy in line with the company’s attention‑to‑detail philosophy.
• Record participation and feedback to ensure meaningful engagement.

What We’re Looking For

• Warm, approachable, and brimming with positivity.
• Organised, reliable, and a team player.
• Creative, enthusiastic, and able to motivate others.
• Passionate about improving the lives of older people.
• Able to work flexibly across evenings and weekends.
• Previous experience in a care setting is a bonus, but we’re just as interested in your personality and values.

What We Offer

• A friendly, supportive, and welcoming workplace.
• Real opportunities for ongoing training and career progression.
• A chance to make a meaningful impact in people’s lives every day.
• A valued role within a close‑knit team that cares as much about each other as we do our residents.

If you believe that kindness and compassion should be at the heart of care, we’d love to hear from you. Apply now and be part of our team at Crystal Court that makes each day brighter for our residents.