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- Tasks: Lead technical RFP responses and translate engineering inputs into client-ready proposals.
- Company: Join a sustainability-led digital infrastructure business powering major tech companies across EMEA and APAC.
- Benefits: Enjoy private medical cover, enhanced leave, pension, life insurance, and wellness initiatives.
- Why this job: Be part of a purpose-driven team building a sustainable digital world while growing your career.
- Qualifications: Ideal candidates have an electrical engineering background or strong experience in technical project management.
- Other info: This role is perfect for those who thrive in fast-paced environments and love problem-solving.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Direct message the job poster from Highfield Professional Solutions Ltd
Customer Solutions Lead – Operators EMEA at DataX Connect
Bridge the gap between technical expertise and commercial success in digital infrastructure. Are you a technically minded professional ready to step into a more commercial, customer-facing role?
About the Company
This is a rare opportunity to join a sustainability-led digital infrastructure business delivering over 500MW of capacity for some of the world’s largest technology companies across EMEA and APAC.
About the Role
Reporting into the Customer Solutions Director, this position is central to how technical solutions are shaped and communicated. You’ll be responsible for leading technical RFP responses and helping to translate engineering inputs into commercially sound, client-ready proposals. You’ll be joining a close-knit customer solutions team, where current leadership includes expertise in mechanical design. A background in electrical engineering or a complementary discipline would be ideal, helping to round out the team\’s capability.
Responsibilities
- Lead and manage the full lifecycle of technical RFP and SAQ responses across the organisation’s data centre portfolio.
- Coordinate inputs from engineering, commercial, construction, and operations teams.
- Review and refine proposals to ensure clarity, feasibility, and compliance with customer expectations.
- Act as a liaison between technical teams and clients, simplifying complexity while ensuring accuracy.
- Support the creation of high-quality, contract-ready documentation and technical narratives.
- Continually enhance internal tools, templates, and response strategies.
- Ensure all outputs align with the company’s sustainability targets and operational capabilities.
Qualifications
- UK-based, ideally London or commutable.
- Electrical engineering background strongly preferred, but not essential if highly capable in all other areas.
- Experience in technical project management, bids, or customer delivery—ideally in data centres, consultancy, or GC environments.
- Strong candidates from consultancies or standout GC teams will be considered.
- Experience working with end clients or hyperscalers is highly desirable.
- Familiar with infrastructure systems such as power, cooling, and connectivity.
- Comfortable with technical documentation, compliance, and stakeholder alignment.
- Proficiency in Microsoft Office; Bluebeam Revu is a bonus.
- A mindset geared toward process improvement and collaboration.
- Candidates without a formal technical qualification may be considered—but must demonstrate exceptional capability across project delivery, stakeholder engagement, and solution design.
Required Skills
- Technically credible, commercially sharp, and highly organised.
- A confident communicator who can work across disciplines and seniority levels.
- Comfortable managing fast-paced, complex proposals under pressure.
- A team player who thrives on solving problems and finding better ways of working.
Compensation package
Access private medical cover, enhanced annual leave, pension, life insurance, wellness initiatives, and more.
Equal Opportunity Statement
Be part of a purpose-driven organisation developing data centres for good. Join a dynamic, knowledgeable team passionate about building a more sustainable digital world. Enjoy learning and development opportunities to grow your career.
Interested in applying your technical insight in a strategic, commercial role? Apply now.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Customer Service, Management, and Project Management
-
Industries
Telecommunications
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Senior Bid Manager employer: Highfield Professional Solutions Ltd
Contact Detail:
Highfield Professional Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Bid Manager
✨Tip Number 1
Network with professionals in the digital infrastructure sector, especially those who have experience in technical project management or bids. Attend industry events or webinars to connect with potential colleagues and learn more about the company culture at Highfield Professional Solutions Ltd.
✨Tip Number 2
Familiarise yourself with the latest trends in sustainability within the data centre industry. Being able to discuss how your technical expertise can contribute to the company's sustainability goals will set you apart from other candidates.
✨Tip Number 3
Prepare to demonstrate your ability to simplify complex technical concepts for clients. Consider practising how you would explain a technical proposal to someone without a technical background, as this is a key part of the role.
✨Tip Number 4
Research the specific engineering inputs that are commonly required for RFP responses in the data centre sector. Understanding these elements will help you coordinate effectively with engineering teams and enhance the quality of your proposals.
We think you need these skills to ace Senior Bid Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and qualifications required for the Senior Bid Manager position. Tailor your application to highlight relevant experience in technical project management and customer delivery.
Highlight Relevant Experience: In your CV and cover letter, emphasise your background in electrical engineering or related fields. Showcase any experience you have with technical RFP responses and managing complex proposals, as this is crucial for the role.
Demonstrate Communication Skills: Since the role requires liaising between technical teams and clients, provide examples of your strong communication skills. Mention instances where you've simplified complex information for stakeholders or clients.
Align with Company Values: Research Highfield Professional Solutions Ltd and their commitment to sustainability. In your application, express how your values align with theirs and how you can contribute to their mission of developing data centres for good.
How to prepare for a job interview at Highfield Professional Solutions Ltd
✨Understand the Technical Landscape
Familiarise yourself with the technical aspects of data centres, including power, cooling, and connectivity systems. Being able to discuss these topics confidently will demonstrate your technical credibility and help bridge the gap between engineering and commercial needs.
✨Showcase Your Proposal Management Skills
Prepare examples of past experiences where you successfully managed RFP responses or similar proposals. Highlight how you coordinated inputs from various teams and ensured compliance with client expectations, as this is a key responsibility in the role.
✨Communicate Clearly and Confidently
Practice articulating complex technical information in a simplified manner. The ability to communicate effectively with both technical teams and clients is crucial, so be ready to demonstrate your communication skills during the interview.
✨Emphasise Your Team Collaboration Experience
Discuss instances where you worked collaboratively within a team to solve problems or improve processes. This role requires a strong team player, so showcasing your ability to thrive in a collaborative environment will be beneficial.
