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- Tasks: Manage the reception area, ensuring a welcoming experience for visitors and staff.
- Company: Join a leading data centre company focused on security and customer service.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be the first point of contact, making a positive impact every day in a collaborative team.
- Qualifications: Customer-facing experience and strong communication skills are essential; NVQ Level 2 is a plus.
- Other info: Work across two sites, enhancing your networking and organisational skills.
The predicted salary is between 22000 - 30000 £ per year.
Receptionist – Corsham or Farnborough Department: Security Reports to: Security Manager Role Overview: We\’re looking for a professional and welcoming Receptionist to manage the day-to-day running of the main reception area across two data centre sites. You\’ll play a key role in creating a positive, customer-focused first impression, while also supporting site security processes and visitor access management. Key Responsibilities: Provide a professional, friendly \’Front of House\’ experience to all visitors and staff. Issue Access ID cards to permanent staff and contractors in line with security protocols. Process visitor access requests and bookings via the portal and email. Liaise with other receptions on the business park to coordinate visitor access. Coordinate on-site support services and handle general reception enquiries. Update the key management system to reflect changes in access. Collaborate with reception staff across sites to ensure smooth, consistent service. Maintain a tidy, welcoming reception area and manage office supplies. Produce audits and reports for the Security Manager as required. About You: Previous experience working in a customer-facing reception role. Positive, proactive, and collaborative team player. Strong interpersonal and communication skills. Good attention to detail and effective time management. Comfortable using Microsoft Office and standard office systems. Previous experience with access control systems is desirable but not essential. NVQ Level 2 in Customer Services is desirable
Receptionist employer: Highfield Professional Solutions Ltd
Contact Detail:
Highfield Professional Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the specific security protocols and visitor management systems used in reception roles. Understanding these processes will not only help you during the interview but also demonstrate your proactive approach to the responsibilities of the job.
✨Tip Number 2
Practice your interpersonal skills by engaging with friends or family in role-play scenarios where you act as a receptionist. This will help you refine your communication style and ensure you can create that positive, welcoming atmosphere that is crucial for this role.
✨Tip Number 3
Research the company culture and values of StudySmarter. Being able to align your personal values with those of the company during your discussions will show that you are a good fit for the team and understand the importance of customer service.
✨Tip Number 4
Network with current or former receptionists in similar roles. They can provide insights into the day-to-day challenges and expectations, which will help you prepare better for any questions that may arise during the interview process.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles. Emphasise any previous reception work and skills that align with the responsibilities listed, such as managing visitor access and providing a welcoming environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your interpersonal skills and proactive attitude. Mention specific examples of how you've created positive experiences for customers in past roles, and express your enthusiasm for the position.
Highlight Relevant Skills: In your application, clearly outline your communication skills, attention to detail, and ability to manage time effectively. If you have experience with Microsoft Office or access control systems, be sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Highfield Professional Solutions Ltd
✨Showcase Your Customer Service Skills
As a Receptionist, your ability to create a welcoming atmosphere is crucial. Be prepared to share examples of how you've provided excellent customer service in previous roles, highlighting your friendly and professional approach.
✨Demonstrate Attention to Detail
Since the role involves managing access ID cards and visitor requests, it's important to show that you can handle details meticulously. Discuss any experiences where your attention to detail made a difference in your work.
✨Familiarise Yourself with Security Protocols
Understanding security processes is key for this position. Research common security protocols and be ready to discuss how you would handle visitor access and ID issuance in line with these procedures.
✨Prepare for Team Collaboration Questions
This role requires working closely with other reception staff and departments. Think of examples that demonstrate your teamwork skills and how you’ve successfully collaborated with others to achieve common goals.
