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For Companies At a Glance
- Tasks: Drive new business, lead pitches, and collaborate with creative teams to win clients.
- Company: Join Higherin, a dynamic agency focused on innovative client growth.
- Benefits: Competitive salary, commission, and hybrid work model.
- Why this job: Be a commercial leader and make a real impact in the creative industry.
- Qualifications: Proven experience in winning clients and leading pitches in an agency setting.
- Other info: Exciting career growth opportunities and a collaborative work environment.
The predicted salary is between 55000 - 65000 £ per year.
The Role
Are you a commercial leader with a proven track record of winning significant new clients in the creative, media, or employer brand space? Higherin is seeking a highly motivated and collaborative Head of Client Growth to drive new business for our Agency offering. The Head of Client Growth is responsible for generating, qualifying, and converting high-quality new opportunities. You will be the commercial spearhead, collaborating with our Account Directors, Creative, Operations, Strategy, and Delivery teams to shape effective, innovative, and deliverable proposals.
- Drive New Business and Pipeline Growth
- Execute a targeted new business strategy focused on early talent market priorities and commercial goals.
- Build prospect lists, conduct outreach, and open/qualify opportunities where Higherin can deliver strong value.
- Maintain accurate pipeline management and forecasting within HubSpot.
- Lead the Pitch and Proposal Process
- Lead discovery sessions with senior client stakeholders to define objectives and success measures.
- Translate client needs into clear internal briefs.
- Coordinate proposal development and lead the pitch team, ensuring a confident and consistent narrative.
- Commercial Leadership and Continuity
- Negotiate commercials, scope, and contractual terms.
- Oversee the production of Statements of Work (SOWs).
- Act as the commercial client lead for Year 1, ensuring commercial alignment, continuity from pitch to delivery, and supporting senior-level relationship building.
- Work closely with internal teams to ensure proposals are deliverable and commercially sound.
- Act as a commercial coach for the delivery team.
- Align with the B2B Marketing function on campaigns, events, content, and outreach strategy, providing market insights to refine our positioning.
Essential Skills and Experience
- Proven experience leading multi-disciplinary pitches and winning new clients, ideally in an agency setting.
- Experience in business development or client leadership roles within creative, media, employer brand, or B2B services.
- Familiarity with CRM-driven sales processes (ideally HubSpot).
- Knowledge of early talent, employer brand, or recruitment marketing.
- Excellent communication, presentation, and proposal-writing skills.
- Commercially confident, able to structure clear, profitable scopes and pricing models.
- A professional, collaborative leadership style, with the ability to mentor Account Directors and work across multiple disciplines.
- Reliable and confident in operating within a clearly defined sales process, with strong organising and project management abilities.
We have a hybrid work set-up, and you'll be expected to work from our Brixton office every Thursday with our client-facing teams. Other travel to client offices (mostly in London) across the UK will be required.
Salary Between £55,000 and £65,000 per annum, depending on experience, plus commission.
First stage: video interview with the People Director, Ruby. Second stage: in-person (where possible) interview and task with Commercial Director, Abbie, and Head of Business Development, Jordan. Final stage: in-person interview with CEO, Ali, Head of Client Delivery, Charley, and Creative Director, Rob.
All candidates must have proof of the right to work in the UK. We cannot provide visa sponsorship for this role.
Head of Client Growth in London employer: Higherin (Previously RMP Enterprise)
Contact Detail:
Higherin (Previously RMP Enterprise) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Client Growth in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the creative and media space. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential clients or collaborators on LinkedIn.
✨Tip Number 2
Practice your pitch! You’ll need to lead discovery sessions and present proposals confidently. Grab a friend or colleague and run through your pitch multiple times until you can deliver it smoothly and persuasively.
✨Tip Number 3
Stay organised with your pipeline management. Use tools like HubSpot to keep track of your leads and opportunities. This will help you maintain focus and ensure you’re always on top of your game when it comes to follow-ups.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Head of Client Growth in London
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your proven track record in winning new clients, especially in the creative or media space. We want to see how you've driven business growth and what strategies you've used to achieve success.
Tailor Your Proposal: When writing your application, tailor it to reflect our job description. Use the same language and focus on how your skills align with the responsibilities of the Head of Client Growth role. This shows us you understand what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured proposals that get straight to the heart of your experience and ideas. Avoid fluff and make every word count!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do.
How to prepare for a job interview at Higherin (Previously RMP Enterprise)
✨Know Your Numbers
As a Head of Client Growth, you'll need to demonstrate your commercial acumen. Brush up on your past successes in winning clients and be ready to share specific figures and outcomes. This will show your potential employer that you can drive new business effectively.
✨Master the Pitch Process
Since leading pitches is a key part of the role, practice articulating your approach to proposal development. Think about how you would lead a discovery session and translate client needs into actionable briefs. Be prepared to discuss your experience with multi-disciplinary teams.
✨Familiarise Yourself with HubSpot
Given the emphasis on CRM-driven sales processes, make sure you're comfortable with HubSpot or similar platforms. Familiarity with pipeline management and forecasting will give you an edge, so consider doing a quick refresher on its features before the interview.
✨Showcase Your Leadership Style
The role requires a collaborative leadership style, so think about examples where you've mentored others or led cross-functional teams. Be ready to discuss how you align teams towards common goals and ensure continuity from pitch to delivery.